Shift Supervisor

Legacy Village Of Jacksonville Jacksonville , AL 36265

Posted 2 months ago

Position Summary:

Provide hands-on supervision of caregiver staff during their shift, ensure provision of quality resident care, and uphold residence philosophy and resident well-being. Provide direct assistance with activities of daily living and support to residents.

Primary Responsibilities:

Resident Services

  • Supervise the caregiver staff on duty in providing quality care and meeting the needs of residents in accordance with residence philosophy and policies.

  • Adhere to each resident's individual service plan and notify the Resident Services Director and Wellness Nurse of any changes in resident condition.

  • Answer and respond immediately to resident calls.

  • Assist residents with their activities of daily living.

  • Check on residents every two hours and document and report findings.

  • Assist with resident activities.

  • Assist with serving meals and supervise caregiver staff in the dining room.

  • Ensure that dining room is cleaned after each meal service.

  • Assist with cleaning and tidying residents' rooms/apartments.

  • Assist with residents' personal laundry as needed.

  • Establish and maintain good relationship with residents and their families.

  • Ensure that all systems for providing and tracking resident care are completed in accordance with the residence policies and procedures.

  • Assists with other duties as assigned.

General Management

  • Assist in developing and maintaining a schedule for the caregiver staff that sufficiently meets the needs of residents and ensures proper staffing.

  • Ensure required paperwork for providing resident care is completed and up-to-date.

  • Review daily any and all communication tools used in providing resident care.

  • Communicate residents' needs with caregiver staff at change of shift and as needed.

Hiring, Supervising and Training

  • Assist in recruiting, hiring, supervising, and orienting resident care employees.

  • Lead by example, encourage teamwork, promote the residence philosophy, and provide ongoing coaching to employees.

  • Provide an "open door" to employees, addressing any concerns or grievances they may have.

  • Respond to on-the-job injuries in accordance with residence policies and procedures.

  • Assist in the training of all resident care employees in accordance to residence policies, training programs, and state and federal regulations.


  • Minimum one year experience in the assisted living or other human services field preferred.

  • Supervisory experience in a healthcare or service industry preferred.

  • Desire to work with older adults

Knowledge Requirements

  • Any required management training

  • Maintain knowledge of federal and state laws pertaining to assisted living

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Shift Supervisor

Legacy Village Of Jacksonville