Shift Supervisor

Krispy Kreme Jacksonville , FL 32210

Posted 2 months ago

Overview

Our mission is to touch and enhance lives through the joy that is Krispy Kreme, and in the role of Shift Supervisor, you play a big part in delivering that joy by running an efficient and happy shop. If you are organized and enjoy all aspects of making and selling doughnuts (both in shops and through our doughnut delivery drivers), this job is for you!

What will you do?

You will get to oversee the proper operations of all shop activities that revolve around making our sweet treats and inspiring customer wonder. This includes training our Krispy Kremers to assist customers in a fun and joyful way.

Running the shop also involves planning for the types of doughnuts we'll make and keeping things on track. We always want those doughnuts hot and ready!

You'll engage with our customers to help them select doughnuts, operate our point-of-sale system, drive through, and make beverages for them.

You'll make sure the uniforms are clean and tidy, and that the shop is always clean too. You'll help plan the scheduling and work shifts for the team, and you'll be a leader and a team player.

There might be times you have to handle customer complaints or other issues that may arise. Represent Krispy Kreme as a company to the best of your ability by making our guests feel welcomed and at home in our shops. Express why our sweet treats are so special!

You're also the go-to person for assuring shop safety- locking doors when closing, handling cash and security.

On the move

Get ready to get moving! This isn't the role for someone who wants to sit all day.

You'll be packing doughnuts (gently!), sweeping, mopping, engaging with our guests and fellow Krispy Kremers, and helping in all aspects of the shop. You might need to lift boxes of ingredients for our sweet treats- usually around 25 pounds but sometimes up to 75 pounds. You'll also help delivery trucks load or unload when needed. Keep in mind our shop is a dynamic environment, it might be warm and a bit noisy by our equipment or chilly on a loading dock.

What you should have

You are 18 years of age or older, you're flexible to work any day of the week, and you're reliable. You have great organizational skills, and enjoy communicating and leading others. You preferably have a high school diploma or GED.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Supervisor

Red Robin International, Inc.

Posted 2 weeks ago

VIEW JOBS 8/30/2021 12:00:00 AM 2021-11-28T00:00 Shift Supervisor - $400 Incentive*! - Start at $16 per hour! Incentive Bonuses to be paid out in two increments 1st increment (50%) paid out after 30 days 2nd increment (2nd 50%) paid out after 90 days Red Robin isn't your typical burger restaurant. We're a team filled with unbridled energy, magnetic personalities, and a passion for having fun! Under the direct supervision of exempt management, Shift Supervisors are introduced to various management responsibilities with the potential goal of sufficient leadership growth to support promotion to a management position. Shift Supervisors receive on-the-job training for specific but isolated management tasks and shift responsibilities. To maximize the effectiveness of Shift Supervisor development, Shift Supervisors are often scheduled to work during periods that overlap with exempt management personnel. As business needs dictate and to further isolate management skills development, a Shift Supervisor may be scheduled to independently work an open or close shift. ESSENTIAL FUNCTIONS * Effectively and efficiently support restaurant operations by following the best practices of the Company and Brand Equity Standards to ensure Guest satisfaction and profit maximization * Support and lead assigned day to day operations during scheduled shifts including guided decision making, Team Member support, Guest interactions, inspection of product quality and restaurant cleanliness * Assist in preparing end of shift reports including Daily Labor, Food Control and Daily Sales for management review and approval * Learn to positively impact revenue through direct interactions with Guests to further a positive Guest experience and promptly resolve Guest concerns, as appropriate * Strive to achieve 100% Guest satisfaction through legendary acts of leadership and quality * Encourage Team Member satisfaction of regulatory obligations, state & federal laws, liquor license requirements, local health and safety codes, Company safety and security policies, and meal/break period laws during assigned shifts through Team Member coaching and education * Assist Team Members' adherence to Company cash handling and payment processing procedures * Set an example for other Team Members by emulating consistent compliance with all Company standards and policies including the Code of Conduct, Attendance and Uniform and Appearance policy * Encourage and teach Team Members to provide world class Guest experiences * Protect Company assets and identify for management action situations that create potential organizational risks REQUIREMENTS * Must be at least 21 years of age * Minimum of 1 year full service restaurant experience preferred * Record of maintaining high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction * Business maturity and an ability to effectively supervise peers * High school diploma or equivalent required, some college preferred * Passion for the business and compassion for people * Highly-Energetic, self-motivated, goal oriented and dependable * Good oral and written communication skills, and outstanding leadership, interpersonal and conflict resolution skills * Basic business math and accounting skills, and strong analytical/decision-making skills * Basic personal computer literacy * Must be able to work a flexible schedule including opening, closing, weekends and holidays. Reliable transportation required * Serv Safe Certified preferred As a Team Member at Red Robin, you'll enjoy: * Medical, Dental, and Vision benefits for ALL team members * THREE SCHEDULED RAISES within your first year, starting after 3 months. * Flexible work schedules * Referral bonuses for bringing new members to our team * Eligible for 401(k) retirement plan with a company match of up to 4% of your pay (if qualified) * Free shift meal for Back of House Team Members * 50% discount on Red Robin food and 25% for your family * EXCELLENT Opportunities to grow with us NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Red Robin is an Equal Opportunity & E-Verify Employer Red Robin International, Inc. Jacksonville FL

Shift Supervisor

Krispy Kreme