Shift Manager

Taco Bell Mason , OH 45040

Posted 2 days ago

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

Role:

Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

Responsibilities and Accountabilities:

Ensuring Consistent Customer Satisfaction

  • Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.

  • Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).

  • Ensure that all employees present a neat clean appearance and wear company uniform.

  • Personally demonstrate the Customer needs are the highest priority.

  • Ensure food safety, quality and accuracy of orders.

  • Resolve customer complaints quickly while maintaining positive customer relations.

  • Greets customers with a smile, is polite and pleasant when speaking with customers.

  • Works with urgency.

  • Works with management and fellow employees.

  • Cooperation with peers work with fellow employees as part of a team, helps others when they need a hand.

  • Demonstrates a positive and enthusiastic attitude with co-workers.

Attendance

  • Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.

  • Understands and uses approved time keeping system, including accurately recording all hours worked.

Initiative and Energy

  • Takes action without being told, goes beyond what is simply required and maintains a high activity level.

Developing People

  • Provide regular feedback to the RGM on the performance of Team Members.

  • Provide ongoing constructive and complimentary feedback to Team Members.

  • Actively participates in the training of Team Members.

  • Handle conflicts constructively and works with RGM to achieve resolution.

Act Like an Owner

  • Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.

  • Oversee proper product preparation, rotation, portioning, cooking and holding times.

  • Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.

  • Perform other duties as required by manager.

Job Requirements and Essential Functions:

  • Strong preference for internal promote form Hourly Champion position.

  • Must be at least 18 years old.

  • Must pass background check criteria and drug test.

  • Must have reliable transportation.

  • Able to do basic business math.

  • Able to stock shelves and coolers.

  • Able to oversee and manage subordinate employees and provide direction.

  • Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.

  • Able to clean the parking lot and grounds surrounding the restaurant.

  • Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.


Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Manager

Pizza Hut

Posted 2 days ago

VIEW JOBS 7/18/2018 12:00:00 AM 2018-10-16T00:00 If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time by contacting the location nearest you. Apply Now Shift Manager 5546 S. Kings Mills Rd. Mason, OH Description: Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. If you're ready to take the next step in your career in restaurant management, our Shift Manager position is the right place to do it. Working as a Shift Manager will let you develop your management skills while still having the time to do the things you enjoy. You'll benefit from our training and career opportunities and receive reward and recognition for your efforts. Requirements The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: We have a great culture at Pizza Hut and look for people with a similar mindset. You're the honest, energetic and approachable type; able to get along and communicate easily with people at all levels. You're never short of a smile and take real pride in your work; cope well under pressure and thrive on a challenge. A natural leader, you sincerely value customers and champion teamwork. You're all about teaching new things and motivating the team to work together. You set high standards for yourself and the people you work with – you love keeping things clean, safe and fun for the team and the customers You want to learn how to run great restaurants from the best restaurant managers in the business and, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation – you may need to drive to make deposits for the restaurant sometimes) and a true desire to learn and grow. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. Pizza Hut Mason OH

Shift Manager

Taco Bell