Shift Manager

Title: Shift Manager

Job Description: At O'Connor Family McDonald's, our purpose is to "Serve Feel Good Moments for Everyone, Every time, Everywhere." A Shift Manager directly reports to their General Manager and is responsible for making sure the restaurant meets our standards for excellence in the areas of Safety, Quality, Friendly and Fast.

The Shift Manager is responsible for restaurant performance by leading crew teams to provide an outstanding guest experience. Therefore, a Shift Manager must take measures to ensure all safety, security, quality, and cleanliness are met throughout their shifts. The Shift Manager also empowers their teams to produce results with an emphasis on a "we care" culture. This means helping the team follow our culture, set goals, following up on their progress, and providing coaching and direction to improve their results and achieve their goals. The Shift Manager must be able to thrive in a fast-paced environment while handling all manner of issues that develop.

PERKS & BENEFITS:

• $16+ hourly starting rate plus cash incentives

• Paid Personal Time

• Paid Vacation

• Flexible scheduling

• Tuition reimbursement and/or educational assistance

• Training and advancement opportunities

• Bonus Opportunities

• 401K

• Medical, dental and vision coverage offered at competitive rates

• Employee discounts and free meals

• And much, much more!

This position is vital to the operation of the restaurant as you will be responsible for the following tasks:

• Lead the experience: Handle and oversee crew schedules

• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience

• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald's standards

• Take action first: Take measures around safety, security, inventory, and profitability

• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant

• Be results oriented: Drive and expect a high level of performance from the team

To be a successful Shift Manager, you should possess the following skills and qualities:

• A strong commitment to maintaining excellence and safety in the workplace.

• Passion for helping and serving others (customers and fellow team members);

• Strong customer service and support focus;

• The ability to communicate effectively and anticipate customer needs; and

• To provide solutions and make decisions in a fast-paced environment

Additional Info:

It's important to note that this job posting provides only a partial overview of what it's like to work in a McDonald's restaurant. The job entails a variety of tasks that are performed daily, and this posting may not include all of the necessary job functions.

When applying for this position, please note that you are applying to work at a restaurant that is owned and operated by an independent franchisee. This means that the franchisee is a separate company and employer from McDonald's USA. Any information you provide in your application will be submitted only to the independent franchisee, who is solely responsible for employment matters at the restaurant.

Please be aware that the independent franchisee alone will make all decisions regarding employment matters, including hiring, firing, discipline, supervision, staffing, and scheduling. By applying for a job at a franchisee-operated restaurant, you understand that the information you provide will be forwarded to the franchisee organization for processing and evaluation of your application.

Please note that McDonald's USA will not receive a copy of your employment application and will not be involved in any employment decisions regarding you, including whether you receive an interview or are hired to work for the franchisee. If you have any questions about the franchise organization's privacy policy, please contact them directly.