Dunkin' Sunnyvale , CA 94085
Posted 7 days ago
Shift Leaders are responsible for coaching Crew Members throughout their shift to execute Dunkin' Donuts operational standards and deliver a great guest experience.
Responsibilities Include:
Team Environment
Operations Excellence for Guest Satisfaction
Profitability
"This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees. The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license."
Qualifications:
Skills
Must be able to fluently speak/read English
Math and writing skills
Restaurant, retail, or supervisory experience preferred
At least 18 years of age (where applicable)
High school diploma (or equivalent)
Required Competencies
Guest Focus - anticipate and understand guests' needs and exceed their expectations.
Passion for Results - set compelling targets and deliver on commitments.
Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
Dunkin'