Whole Foods Capitola , CA 95010
As a Store Shift Leader you will be responsible for overall supervision and operation of store during a shift. You will ensure a positive company image by providing courteous, friendly, and efficient service to customers and Team Members.Responsibilities
Make sure the customers are being taken care of and the store looks great at all times.
Surprise and delight the customers with consistent, delightful service.
Oversee entire store operations, with particular focus on cleanliness, fullness of product displays, signage quality, safety, and customer service.
Keep store environment clean and neat, upholding all standards pertaining to cleanliness, HACCP, and Team Member and customer safety.
Respond to all customer needs and concerns.
Assist teams as needed.
Set, and achieve, the highest standards in retail execution.
Lead by example.
Respond to concerns in the absence of Store Leadership.
Communicate regularly with Store Team Leaders regarding proper operations of the store.
Support regional vision and execute all regional directives and programs.
Complete all necessary paperwork in a timely and accurate manner.
Follow food safety and sanitation guidelines.
Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system.
Perform other duties as assigned by the (Department Manager), Associate Team Leader (Assistant Department Manager), or Supervisor.
Knowledge, Skills, & Abilities
Demonstrates creativity in promoting sales, merchandising and/or marketing
Demonstrates appropriate decision making, critical thinking, analysis
Detail oriented, well organized and able to adhere to deadlines
Ability to understand Team Members' and store needs
Must take a creative and analytical approach to problem-solving
Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership
Ability to perform physical requirements of position
Ability to operate all necessary equipment
Ability to work a flexible schedule including nights, weekends and holidays as required.
Desired Work Experiences
One year of experience in a Leadership role or equivalent
Food and/or retail experience desirable
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.