Shift Leader

Job Posting for Shift Leader (Part time with open availability including weekends)

Job Title: Shift Leader

Location: Pewaukee, WI

Pay Range: $15.00 - 18.00 per hour based on experience + tips

About Us: Jersey Mike's Subs has been making amazing subs since 1956 in Point Pleasant, New Jersey! Our tradition is founded on a strong sense of community and commitment to personal and professional development. Our goal is to serve the highest quality sub sandwich to our customers with a thankful and caring mentality. Our culture is one of "giving" and supporting our local communities.

Job Summary: As a Shift Leader at Jersey Mike's, you will primarily be responsible for opening the restaurant and ensuring a smooth start to the day. While your main focus will be on opening shifts, flexibility is key, and you may occasionally be asked to cover closing or other shifts as needed.

Responsibilities:

• Oversee and manage daily operations to ensure smooth and efficient service.

• Complete opening procedures, ensuring the restaurant is ready for business.

• Monitor inventory levels, place orders for supplies, and manage stock to minimize waste.

• Ensure all equipment is in good working order and the restaurant is clean and well-maintained.

• Supervise and direct staff during shifts, ensuring adherence to company standards.

• Train new team members, provide ongoing coaching, and assist with performance evaluations.

• Address and resolve staff conflicts and issues in a professional manner.

• Ensure all customers receive prompt and courteous service, addressing any complaints to maintain high satisfaction.

• Oversee the preparation and presentation of food to meet quality standards.

• Ensure compliance with health and safety regulations, including food safety protocols.

• Manage cash registers, handle cash deposits, and ensure accurate cash management.

• Maintain accurate records of inventory, staff schedules, and daily sales reports.

• Communicate effectively with upper management and staff to ensure smooth operations.

• Assist in implementing local and national marketing initiatives.

• Continuously seek ways to improve operational efficiency and customer service.

• Help plan and execute in-store events and promotions.

Requirements:

• Previous management or supervisory experience in a restaurant or similar environment.

• Strong communication and interpersonal skills.

• Ability to multitask and handle a fast-paced environment.

• Leadership and team-building skills.

• High school diploma or equivalent; some college preferred.

• Availability to work primarily morning shifts, but with flexibility to cover other shifts as needed.

• Serve Safe Certification - Food Handler (preferred).

• Reliable transportation.

Benefits:

• Competitive pay

• Flexible scheduling

• Opportunities for career advancement

• Employee discount

• No Early Mornings or Late Nights

• No Drive-Thru

• No Fryers or extra equipment