Shift Leader

Firehouse Subs Clarksville , TN 37040

Posted 2 months ago

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT:

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.

  • Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA and any other appropriate regulations required for the legal operation of the business.

  • Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures.

  • Ensures the profitability of the business by operation shifts within established guidelines and requirements for food cost, labor, controllables, utilities and sales growth.

  • Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" and mission and vision statements.

  • Assists the GM in coordinating and implementing current operations game plans and company initiatives in a profitable and timely manner.

  • Participates in interviewing, hiring, training and disciplining employees under the guidance of the GM.

  • Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule.

  • Actively participates in all Public Safety Foundation initiatives.

  • Represents Firehouse Subs in a professional, positive manner at all times.

  • Communicates effectively to the GM/Owner any and all issues that may impact our business.

  • Able to work on their feet for up to 13 hours at a time.

  • Able to lift up to 50 lbs.

  • Any other duties assigned by GM/Owner.

Founded by former firefighting brothers Chris Sorensen and Robin Sorensen, Firehouse Subs began in 1994 with one restaurant in Jacksonville, Fla. 25 years later, the company has spread like wildfire with more than 1170 locations across 46 states, Puerto Rico and Canada.

Specializing in hot subs, Firehouse Subs serves hearty portions of premium meats and cheeses, "steamed" hot and placed atop fresh produce on a toasted sub roll. Each restaurant offers a family-oriented dining atmosphere, complete with an authentic firefighter theme that celebrates local firefighting history, as well as the founding family's decades of firefighting service. Firehouse Subs is committed to giving back and has awarded more than $51 million to public safety organizations through its non-profit, Firehouse Subs Public Safety Foundation.

Our mission is to carry on our commitment to and passion for:

  • Hearty and Flavorful Food

  • Heartfelt Service, and

  • Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Shift Leader

Krystal

Posted 3 days ago

VIEW JOBS 11/28/2020 12:00:00 AM 2021-02-26T00:00 Job Description The Shift Leader supports the store management team's daily operations of a Krystal restaurant in support of the Brand Vision, Mission and Promise while role modeling Krystal's Core Values. The Shift Leader works with the management team in ensuring the compliance with company standards in all areas of operations to include; product preparation and delivery, customer service, facilities maintenance and financial accountability. This role accomplishes these objectives by assisting the management team in actively selecting, training and coaching the A+ talent to achieve key results in People, Customer, Sales and Profit. Essential Duties and Responsibilities: People: * Demonstrate the Krystal Core Values while assisting the management team in building high performing employees when training, retaining and recognizing A+ talent utilizing Krystal's tools and processes. * Partners with the management team to execute the Performance Management process consistently to ensure employees are set up for success and held accountable. Customer: * Drives customer-focused culture by serving as a role model in resolving customer issues and partnering with the management team to train employees to meet or exceed customer service standards. * Coaches, drive excellence, recognize and hold their shift accountable around core operational procedures through the use of the OSM and Company systems. * Ensures that food safety standards are met through direct observation while running their shifts. Sales: * Partners with the management team to ensure that restaurant level plan and marketing initiatives are in place and being implemented.Profit: * Executes cash/security, inventory, labor and food control procedures during their shift and takes appropriate actions to identify and close gaps. The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform. Education and Experience Requirements: * Must be at least 18 years of age. * Servsafe certification required * High School Diploma or GED preferred with one (1) or more years restaurant experience. * Systems & Software - proficient level knowledge of Microsoft Office software applications. * Must be able to work a flexible schedule including days, nights, overnights, & weekends. * May be required to travel to other locations, e.g. other stores, bank, meetings as business dictates Knowledge/Skills/Abilities: * Customer Focused- Recognizes the guest as the primary focus and acts accordingly; sets a high standard for exceeding guest expectations and motivates the team by role modeling effective service behaviors. * Initiative-Takes action without being asked or required to; achieves goals beyond job requirements; is proactive and takes prompt action to accomplish tasks. * Action Oriented- Consistently maintains high levels of activity or productivity; works with vigor, effectiveness and determination over a sustained period of time. * Team Player- Encourages cooperation to accomplish team goals; promotes a respectful and inclusive work environment. Skill Requirements * Typing/computer keyboard * Utilize computer software (specified above) * Retrieve and compile information * Maintain records/logs * Verify data and information * Organize and prioritize information/tasks * Operate office equipment * Verbal communication * Written communication * Public speaking/group presentations * Research, analyze and interpret information * Investigate, evaluate, recommend action * Leadership and supervisory, managing people * Basic mathematical concepts (e.g. add, subtract) Physical Requirements * Sitting for extended periods * Standing for extended periods * Extended periods viewing computer screen * Walking * Reading * Speaking * Hearing * Lifting/carrying more than 20 pounds various items * Repetitive Motions * Pushing/Pulling * Bending/Stooping * Reaching/Grasping * Writing Hazards: * Normal office environment * Electrical current * Housekeeping and/or cleaning agents Employee Acknowledgement: I have reviewed and understand the requirements stated in this Job Description. Job number: 1484522 Category: Restaurant Crew Location: TN, Clarksville, 2740 Wilma Rudolph Blvd Krystal Clarksville TN

Shift Leader

Firehouse Subs