Shift Leader

Come and be part of something total new to Montana and the Northwest! We are bringing 100% authentic New York City Bagels and Pastries from the two best Bagel and Pastry makers in all of NYC. Our partners are Essabagel and Ferrara's Cafe of Little Italy! Not only are we delivering the best of both worlds but are a new concept and will be bringing in specialty items as well, such as Italian Gelato, Sauces, Pasta, Knishes and more!! We are going to have a full service soda fountain setup making some of the best NYC drinks and all coffee offerings from drip, cappuccino, cold brew and more.

If being part of a new concept is exciting to you then apply. We are looking for people to help grow the brand as our next location is scheduled in Kalispell by end of year and then branching out from there, so we want to teach and keep good people around.

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Benefits/Perks:

• Starting at $16/hr plus generous tips

• Flexible schedules

• Competitive pay

• FREE Meal on days you are working

• Bonus eligible

• Discount Program

• EAP

• Advancement

Requirements:

• High school diploma/GED.

• Previous experience as a Shift Leader or in a similar role in retail.

• Experience creating shift schedules.

• Excellent communication and interpersonal skills.

• Strong leadership and organizational skills.

• Confident problem-solver.

• Team player.

Responsibilities:

• Supervising employees, assigning duties, and creating a shift schedule.

• Monitoring team performance and ensuring duties are performed efficiently.

• Reporting any issues that arise during the shift to management.

• Managing employee requests and transgressions.

• Ensuring compliance with company policies, health, and safety standards.

• Coaching team members and training new staff.

• Opening and closing registers, accounting for the daily intake, and preparing cash deposits.

• Handling customer issues and employee disputes.

Compensation: $16.00 - $17.00 per hour

Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation.

The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million.

Our mission is to carry on our commitment to and passion for:

• Hearty and Flavorful Food

• Heartfelt Service, and

• Public Safety

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate.