Shift Lead

Walgreens Maumelle , AR 72113

Posted 3 months ago

  • Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day. Responsible for opening back door of store for deliveries.

  • Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.

  • Models and delivers a distinctive and delightful customer experience.

Customer Experience

  • Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

  • Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

  • Responsible for holding store keys to open and close without management as necessary.

  • Assists with and coaches other team members to work with warehouse and vendor ordering process as the orders are created, reviewed, and received, including opening the backdoor for vendor deliveries.

  • Responsible and accountable for registering all related sales on assigned cash register, including records of scanning errors, price verifications, items not on file, price modifications, and voids.

  • Assists manager or assistant store manager in reviewing order exceptions on order release day and assists in reverse logistics (e.g., 1506, returns, empty package).

  • Assists manager or assistant store manager in evaluating and developing displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions.

  • Maintains accurate inventory counts; maintains the accuracy of on-hand quantities including, but not limited to, basic departments, stockroom, and overstock locations.

  • Assist with ensuring the Outdate program is followed with team members.

  • Responsible for basic department pricing and making daily price changes; ensures proper signage is displayed at the store to support accurate pricing of products. Ensures any additional pricing tasks related to local regulations and/or regulatory compliance programs are completed accurately and within the required time frame.

  • Assist with bookkeeping activities, including cash report, cash counts, ledgers, and bill payment as necessary or as requested.

  • Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance, including requesting store or system repairs as required in manager absence, or as requested by manager.

  • Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

  • Has working knowledge of store systems and store equipment.

  • Assist at Pharmacy out window as requested.

  • Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

  • Responsible for bag checks of team members before leaving the store.

  • Complies with all company policies and procedures; maintains respectful relationships with coworkers.

  • Completes special assignments and other tasks as assigned.

Training & Personal Development

  • Attends training and completes PPLs requested by Manager.

  • Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Communications

  • Serves as a liaison between management and non-management team members by communicating assigned tasks to team members when store management is not present.

  • Reports disciplinary issues and customer complaints to management.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Folder Garment/Linen/Bulk 3Rd Shift

Cintas Corporation

Posted 1 week ago

VIEW JOBS 9/7/2019 12:00:00 AM 2019-12-06T00:00 Title: Folder - Garment/Linen/Bulk - 3rd shift Location: Maumelle, AR, US, 72113 Requisition Number: 45362 Job Description Cintas is seeking a production Folder - Garment/Linen/Bulk. Responsibilities include preparing bundles for delivery as required by the customer. Product folding may be done manually by hand or through use of an industrial garment folding machine. The position involves repetitive motions over the entire shift, including sitting, standing, walking and repeated bending, stretching, twisting and lifting. Daily accuracy and productivity of work is necessary for inventory control and accountability. Additional responsibilities include housekeeping and adherence to health and safety standards. Skills/Qualifications Required * Ability to stand for 7 hours of an 8 hour shift * Minimum language and communication skills in speaking and understanding English Our employee-partners enjoy: * Competitive Pay * 401(k)/Profit Sharing/ESOP * Medical, Dental and Vision Insurance Package * Disability and Life Insurance Package * Paid Time Off and Holidays * Career Advancement Opportunities Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index. Cintas Corporation helps more than 900,000 businesses of all types and sizes get READY™ to open their doors with confidence every day by providing a wide range of products and services that enhance our customers' image and help keep their facilities and employees clean, safe and looking their best. With products and services including uniforms, mats, mops, restroom supplies, first aid and safety products, fire extinguishers and testing, and safety and compliance training, Cintas helps customers get Ready for the Workday®. To support our growth across North America, we're seeking driven professionals with ambition to move up within our company. Our professional culture, our dedication to our employee-partners and limitless career opportunities—these are just a few benefits we're proud to offer. Our employee-partners know every job is critical, and that teamwork drives innovation. Let's talk about how you'll fit into our team and how your hard work will be recognized through competitive pay, world-class benefits and ongoing career development. Are you Ready™ for limitless opportunities at Cintas? Cintas Corporation is an EEO/Affirmative Action Employer and will make all employment-related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Job Category: Production Hourly Organization: Rental Employee Status: Regular Schedule: Full Time Shift: 3rd Shift Nearest Major Market: Little Rock Job Segment: 3rd Shift, Assembly, Industrial, Night, Manufacturing Cintas Corporation Maumelle AR

Shift Lead

Walgreens