" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."
NV Restaurant Management, LLC
Shift Manager Description
I. Position Information Position Title:
Shift Manager (SM)
Assistant Manager (AM), General Manager (GM), Area Coach (AC)
II. Position Summary
Provide leadership and great customer service, display ownership and operational responsibility while running a shift. Seeks assistance from others when appropriate, willing to provide help and guidance as needed.
III. Accountability Scope
Short and long-term success of the restaurant is impacted by management's role in achieving 100% customer satisfaction and 100% compliance of Company and government regulations.
IV. Principal Responsibilities
V. Key Relationships
Restauarant Team providing work direction, build respectful, trusting relationships; maximize teamwork and productivity while assuring employee safety.
Restaurant Management providing operational reports and sharing/seeking advice on problem issues; secure assets.
Strong Customer Relationships in building loyalty, protecting brand integrity, and secure customer safety etc.
VI. Knowledge and Skill Requirements Education:
Some High School
One year Restaurant experience required with proven lead experience on all shifts.
Specialization: (licenses, certifications, etc)
Must be 18 years of age. Must maintain current Health Card according to state or local requirements.
Reliable transportation. Must pass Criminal Background Check.
VII. Key Challenges
Personal Effectiveness - Takes personal ownership of tasks and responsibilities; handles constructive criticism with maturity; ability to operate under minimal direction and supervision, showing self-motivation and self-direction.
Organization Demonstrates discipline with excellent follow through and attention to detail skills. Shows inititative and flexibility in managing multiple tasks.
Collaborative a "team player," models an optimistic attitude, builds trust with employees and rapport with customers.
Professional Focus - is punctual and flexible in maintaining hours of employment; models effective work performance and safety in an environment where there is constant change and minimal direct supervision; communicates viewpoints and concerns to fellow employees and managers in a constructive manner.
IX. Physical Demands