Shift Lead

Taco Bell Gretna , LA 70053

Posted 3 months ago

" You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

Role:

Support the RGM by running great shifts in a self-sufficient manner. Take ownership and responsibility to solve problems; seek help from others when appropriate; and be willing to provide help and guidance to others.

Responsibilities and Accountabilities:

Ensuring Consistent Customer Satisfaction

  • Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.

  • Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).

  • Ensure that all employees present a neat clean appearance and wear company uniform.

  • Personally demonstrate the Customer needs are the highest priority.

  • Ensure food safety, quality and accuracy of orders.

  • Resolve customer complaints quickly while maintaining positive customer relations.

  • Greets customers with a smile, is polite and pleasant when speaking with customers.

  • Works with urgency.

  • Works with management and fellow employees.

  • Cooperation with peers work with fellow employees as part of a team, helps others when they need a hand.

  • Demonstrates a positive and enthusiastic attitude with co-workers.

Attendance

  • Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.

  • Understands and uses approved time keeping system, including accurately recording all hours worked.

Initiative and Energy

  • Takes action without being told, goes beyond what is simply required and maintains a high activity level.

Developing People

  • Provide regular feedback to the RGM on the performance of Team Members.

  • Provide ongoing constructive and complimentary feedback to Team Members.

  • Actively participates in the training of Team Members.

  • Handle conflicts constructively and works with RGM to achieve resolution.

Act Like an Owner

  • Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.

  • Oversee proper product preparation, rotation, portioning, cooking and holding times.

  • Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.

  • Perform other duties as required by manager.

Job Requirements and Essential Functions:

  • Strong preference for internal promote form Hourly Champion position.

  • Must be at least 18 years old.

  • Must pass background check criteria and drug test.

  • Must have reliable transportation.

  • Able to do basic business math.

  • Able to stock shelves and coolers.

  • Able to oversee and manage subordinate employees and provide direction.

  • Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin.

  • Able to clean the parking lot and grounds surrounding the restaurant.

  • Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.


upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Sales AssociateFt In Gretna LA

Dollar General Corporation

Posted 4 days ago

VIEW JOBS 1/19/2019 12:00:00 AM 2019-04-19T00:00 Company Overview Dollar General (NYSE: DG) is a Fortune 200 company with more than 15,000 retail locations in 44 states, 15 distribution centers and 130,000 employees that embody our mission of Serving Others each and every day. We work in an energetic atmosphere that embraces innovation, diversity and teamwork, all while keeping our customers and communities at the center of everything we do! At Dollar General, employees have numerous growth and development career opportunities through award-winning training and being part of one of America's fastest-growing retailers. Apply today and let's grow together! Job Details GENERAL SUMMARY: The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. DUTIES and ESSENTIAL JOB FUNCTIONS: * Provide superior customer service leadership; greet and assist customers. * Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary. * Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays. * Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays. * Assist in implementation and maintenance of planograms. * Open and close the store under specific direction of the Store Manager. * Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence. Qualifications KNOWLEDGE and SKILLS: * Effective interpersonal and oral communication skills. * Understanding of safety policies and practices. * Ability to read and follow planogram and merchandise presentation guides. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Ability to perform cash register functions. * Knowledge of cash, facility, and safety control policies and practices. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred. WORKING CONDITIONS: * Frequent walking and standing * Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise * Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds * Occasional climbing (using step ladder) up to heights of six feet * Fast-paced environment; moderate noise level * Occasional exposure to outside weather conditions * Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Dollar General Corporation is an equal opportunity employer. _ #Max8# Dollar General Corporation Gretna LA

Shift Lead

Taco Bell