Shift Lead

Taco Bell Saint Marys , WV 26170

Posted 2 months ago

"You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees."

Taco Bell hourly management is a management position that supports other management levels by running great shifts and teams self-sufficiently. Shift managers must take ownership and responsibility to solve problems while being willing to provide help and guidance to others. Shift managers should have strong leadership qualities and organizational skills with a confident, professional manner, and have the ability to give clear concise instructions, exhibit good time management skills and good problem-solving and decision-making skills.

Responsibilities and Accountabilities

Ensuring Consistent Customer SatisfactionExecute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.Ensure all Team Members complete their Shift Excellence tasks for their assigned position(s).Ensure that all employees present a neat clean appearance and correctly wear the company uniform as well as ensure the basic tasks are being completed in a timely and accurate manner.Personally demonstrate the Customer needs are the highest priority. Resolve customer complaints quickly while maintaining positive customer relations.

Greets customers with a smile, is polite and pleasant when speaking with customers.Ensure all food safety, quality and accuracy of orders while working urgently.Works with management and fellow employees. Cooperation with peers - work with fellow employees as part of a team, helps others when they need a hand. Take action without being told, goes beyond what is simply required and maintains a high activity level. Demonstrates a positive and enthusiastic attitude with co-workers.

Attendance

Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. If unable to work, must provide appropriate notice and follow all Charter Foods policies and regulations. Understands and uses approved time keeping system, including accurately recording all hours worked.

Developing People

Provide regular feedback to the RGM and other management staff on the performance of Team Members. Actively participates in the training of Team Members as well. Provide ongoing constructive and complimentary feedback to Team Members.Handle conflicts constructively and works other management to achieve resolution.

Act Like an Owner

Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor. Oversee proper product preparation, rotation, portioning, cooking, and holding times.

Assist other management with facility maintenance and ensure health and safety standards are followed at all times. Perform other duties as required by management.

Charter Foods has a strong preference for internal promote from Hourly Champion position. Candidates must be at least 18 years old and have reliable transportation.

Basic business math is also required along the ability to stock shelves and coolers, oversee and manage subordinate employees and provide direction, able to sweep and mop floors, dust shelves and lift and carry out trash containers and place in an outside bin. Management must also be able to clean the parking lot and grounds surrounding the restaurant, and be able to stand and walk for extended periods of time, lift up to 50 lbs, and be able to stoop.

Shift Managers are eligible for company paid Basic Life Insurance, Short/Long Term Disability and Additional Life as a payroll deduction. Shift Managers also accumulate vacation as long as the manager hours average 30+ hours for a year while acting as Shift manager.

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or Upper Management may change or add to these job duties and responsibilities at any time with or without prior notice.



icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Lead Sales AssociateFt In Saint Marys WV

Dollar General Corporation

Posted 2 months ago

VIEW JOBS 12/25/2021 12:00:00 AM 2022-03-25T00:00 Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operated 17,266 stores in 46 states as of February 26, 2021. Learn more about Dollar General at www.dollargeneral.com. Job Details GENERAL SUMMARY: The Lead Sales Associate helps maintain a clean, well-organized store with a customer-first focus. The duties of the Lead Sales Associate include assisting customers in locating and purchasing merchandise, operating a cash register, stocking and recovering merchandise, cleaning the store, and performing other duties as assigned by the Store Manager to maximize store profitability and customer satisfaction while protecting company assets. Lead Sales Associates perform the duties of a Sales Associate and act in a lead capacity in the absence of the Store Manager or Assistant Store Manager. DUTIES and ESSENTIAL JOB FUNCTIONS: * Provide superior customer service leadership; greet and assist customers. * Operate cash register and scanner to itemize and total customer's purchase, collect payment from customers and make change, bag merchandise, and assist customers with merchandise as necessary. * Follow company work processes to receive, open and unpack boxes, cartons and totes of merchandise; stock merchandise, restock and rotate merchandise on shelves, and build merchandise displays. * Clean the store; take out trash; dust and mop store floors; clean restroom and stockroom; and help set up sidewalk displays. * Assist in implementation and maintenance of planograms. * Open and close the store under specific direction of the Store Manager. * Perform additional duties typically performed by the Store Manager or Assistant Store Manager, in their absence. Qualifications KNOWLEDGE and SKILLS: * Effective interpersonal and oral communication skills. * Understanding of safety policies and practices. * Ability to read and follow planogram and merchandise presentation guides. * Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. * Ability to perform cash register functions. * Knowledge of cash, facility, and safety control policies and practices. * Knowledge of cash handling procedures including cashier accountability and deposit control. * Ability to drive own vehicle to the bank to deposit money. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent and six months of supervisory experience (or related experience/training) preferred. WORKING CONDITIONS: * Frequent walking and standing * Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise * Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers * Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds * Occasional climbing (using step ladder) up to heights of six feet * Fast-paced environment; moderate noise level * Occasional exposure to outside weather conditions * Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores. Dollar General Corporation is an equal opportunity employer. Dollar General Corporation Saint Marys WV

Shift Lead

Taco Bell