Shift Lead

Shift Leads are at the forefront in supporting their teams in providing positive customer service. The job entails: prepping fruit, making frozen fruit bases; smoothies; juices; smoothie bowls, take customer orders, cleaning work stations, and executing effective customer service. BENEFITS Flexible Hours (we work with your school schedule) Employee Discounts (across all Playa Bowls locations) Fun work environment 4 free Playa work shirts 1 free bowl/drink per on shift Career growth opportunities $17 base pay Cash and Credit Card Tips RESPONSIBILITIES Consistently checking products to ensure consistency and quality Investigate and resolve customer complaints regarding food quality, service, and accommodations Receive food and beverage deliveries, checking delivery contents to verify product quality and quantity Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure company standards Review work procedures and operational problems to determine ways to improve service, performance, or safety Maintain food and equipment inventories Train new employees and evaluate employee performances Cash register counts Adhere to opening and closing procedures and maintain accompanying records REQUIREMENTS Must at least be over the age of 18 Previous managerial experience Critical thinking skills Communication and active listening skills Ability to lead a shift with anywhere between 2-6 team members Ability to work at least 20 hours weekly Must have working Smart Phone