Shift Lead GSR R7 - Store 137

Thorntons Inc Chicago Ridge , IL 60415

Posted 5 months ago


A shift leader is expected to maintain overall safety, all GSR shift duties, all shift reconciliation procedures, category counts, cash and inventory control and vendor check-in procedures. The shift leader will execute every aspect of Thorntons food and beverage program and be able to provide up to date training in standard practices, procedures and food safety to other team members. The shift leader will ensure the respect of all team members, provide coaching, celebrate achievements and ensure prioritization, delegation and completion of tasks when running an assigned shift without other store management/leadership. The shift leader is to work multiple shifts (for example: 1st, 2nd, and 3rd) and is expected to assist in training of new team members.


Essential Job Functions (RESPONSIBLE TO)

  • Delivers guest service with a "how may I help you" attitude. Looks for opportunities to delight guests and follows instructions from store management.

  • Ring all sales as discussed in the operations procedures.

  • Assure proper sale and accounting of money orders/lottery during shift.

  • Accurately account for price overrides, store use of merchandise, voids, returns and waste.

  • Keep coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.

  • Clean and maintain equipment and ready high-margin products such as coffee, fountain drinks, etc.

  • Use suggestive selling techniques to suggest items to guests that complement their purchases, and asks our guests if they are a refreshing rewards member at the beginning of every transaction.

  • Ensure that the Store Management is made aware of all sales, cash, or operating discrepancies.

  • Clean windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily check list).

  • Clean the parking lot and grounds surrounding the store as needed.

  • Advise store management of any maintenance or safety problems.

  • Practices safe working habits that align with company safety rules

  • Properly uses the Guest Service Department for guest service issues

  • Stay familiar with all Thorntons policies applicable to the GSR position as outlined on Thorntons Intranet.

  • Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations

  • Perform additional duties as assigned.

  • Maintain PAR levels as outlined on PAR sheet per store expectations.

Preferred Qualifications


~ High School Diploma or GED


~ All experience will be considered


Ability to speak, read, understand, and write the English language.

Ability to perform accurate mathematical calculations

upload resume icon
See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Store Associate Shift Manager And Manager Trainee Hiring Event


Posted 3 weeks ago

VIEW JOBS 12/21/2018 12:00:00 AM 2019-03-21T00:00 Store Associates $13.10-$14.00/hour Shift Managers $17.60-$18.50/manager hour worked ($13.10-$14.00/hour plus $4.50 /hour when performing manager duties) Manager Trainees $54,900-$56,190/yr.* With an opportunity to earn $75,000-$90,000/yr. as a Store Manager * $22.25-$22.75/hr. (average of 45 hrs./wk.) ALDI is one of the fastest growing retailers in the U.S. and we are hiring for our stores located in Illinois! Apply in person during our One-Day Event at the location below, or at the ALDI store nearest to you. Get started now by downloading our Employment Application. Tuesday, January 15, 2019 7:00am – 5:00pm ALDI 9640 S. Ridgeland Ave. Chicago Ridge, IL 60415 Our Store Staff is the face of the ALDI shopping experience, and our most valuable asset. Their hard work makes it possible to uphold our company philosophy: Provide the highest quality products at the lowest possible prices. Their smiles and pleasant demeanors keep customers coming back time and time again. We have important requirements for all potential ALDI employees. You must be able to lift and stock merchandise up to 45 pounds. You must be able to multitask and communicate effectively with your fellow staff, while being open to new ideas. Excellent customer service skills and communication are a must, as well as a flexible schedule. We provide an extensive period of training that will give you the tools, skills, and confidence you need to excel at ALDI. You must be at least 18 years old and a high school diploma or equivalent is preferred. Are you up for the challenge? ALDI offers competitive wages and benefits, including: * Industry-leading Wages * Major Medical, Dental, Vision Insurance & Prescription Coverage for Eligible Employees * Generous Vacation Time & Paid Holidays for Eligible Employees * 401(k) Plan * Company Contribution to Retirement Savings Plan * Short- and Long-Term Disability Insurance for Eligible Employees * Life & Disability Insurance for Eligible Employees ALDI is proud to be an Equal Opportunity Employer. #ValparaisoDivisionWideEvent Aldi Chicago Ridge IL

Shift Lead GSR R7 - Store 137

Thorntons Inc