Shift Lead - Bilingual In Spanish

Salary: $18.22 - $19.93 Hourly Location : Conestoga Recreation & Aquatic Center

• Beaverton, OR Job Type: Part-time Job Number: 24-00063 Department: CONESTOGA REC & AQ CTR (A) Opening Date: 09/17/2024 Description Shift Lead

• Bilingual in Spanish (THPRD) is looking for dependable, self-directed staff who are committed to delivering the best customer service possible at Conestoga Recreation & Aquatic Center. The shift lead position provides the first point of customer contact with a focus on creating a safe, welcoming and inclusive environment for our patrons, staff, and partners.
  
  The Shift Lead is responsible for customer service, general clerical work, building, and patron security, and the overall supervision of the Center during the evening and weekend hours, often working in the facility unaccompanied by full time staff. Successful candidates will have knowledge and experience in office management principles, resolving work problems, and a basic understanding of applicable software and computer operations. THPRD uses Office 365 platforms including Word, Excel, and Teams, as well as patron registration software.
  
  Spanish language proficiency is required. Current position needs are: Wednesday

• Friday: 2:00 PM - 9:45 PM Potential Saturday/Sunday shifts based on center needs Support for center and district events The desired start date for this position is immediately. THPRD is hiring for multiple positions, hours may vary and are based on program need.
  
  Part-time benefits (PTB) eligible employees work an average of 20 hours per week but, less than 30 hours, on a year-round basis and are eligible to enroll in a benefits package. To learn more about the part-time classifications THPRD offers, see Part-Time Classifications. Employee Perks:
  
  Employees enjoy free drop-in access to all THPRD recreation facilities for their household. Check out the "Benefits" tab for more details Essential Job Functions Job duties may include (but are not limited to): Independently open, close and lead the front desk staff Greet the public, creating a positive experience for customers through professional and courteous behavior, providing information and assistance regarding schedules, program descriptions and other general district information over the phone and in person Answer telephone and direct calls to appropriate personnel and take accurate messages Assist the public with program enrollment by; signing participants up for programs, record retention, receipting money, and performing related registration procedures Assist with the daily cleaning and sanitization of work and public spaces, equipment and program supplies to maintain the health and safety of all participants and staff Click here to learn more about this position and view the full job description. The district also provides a bilingual pay incentive to staff who regularly use their bilingual or multilingual skills Qualifications Spanish language proficiency is required.
  
  LICENSES, CERTIFICATES, and OTHER REQUIREMENTS: Current CPR and First Aid Certifications Must be 18 years or older Click to view the full job description including qualifications. THPRD is committed to the full inclusion of all qualified individuals.
  
  As part of this commitment, THPRD will ensure that people experiencing disabilities are provided reasonable accommodations. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources at . Please follow THPRD on LinkedIn , Facebook , and Instagram to learn more about our organization. What We Offer You Enjoy comprehensive benefits as a part-time employee, including access to a confidential Employee Assistant Program, complimentary drop-in visits to THPRD recreation facilities, discounts on various class offerings and more THPRD is committed to providing flexible part-time employment options tailored to your individual needs.
  
  To discover more about the available classifications, and detailed benefits, please visit , or explore the information and links provided below: Benefits Guide Part-Time Benefits (PTB) Eligible Available to all classifications: Great Place to Work THPRD is a certified as of June 2024 THPRD offers opportunities to participate in Employee Resource Groups, including employee-led affinity groups, a Transformation & Allyship Group, or the district's Welcoming & Inclusive Committee.
  
  These groups each support equity and justice-based work within the district. Participation is included as regular paid time for part-time or full-time employees. To learn more, visit THPRD's webpage.
  
  Bilingual employees who utilize their language skills in the workplace up to 10% of the time, can earn an additional 3% pay incentive Employee appreciation events, employee recognition programs and more Health & Wellness Employee Assistance Program (EAP) which includes, legal consultations and mediation, wellness and gym discounts, up to six (6) free counseling sessions, per counseling issue, life and career coaching, home ownership and housing support program and much more All members of the employee's household are covered and may use EAP services. An Employee Wellness Program (EWP), allowing free drop-in access to all THPRD recreation facilities for you and your household Employees and their household can register for camps and classes during in-district registration and receive a 20% discount Leave Paid Time Off

• Paid leave type for part-time variable and part-time benefits (PTB) eligible employees. Paid Time Off (PTO), will accrue at a rate of one (1) hour earned for every 30 hours worked.
  
  This is in addition to Sick leave and may be scheduled by employees for any reason (available to PT and PTB only) The ability to earn and utilize up to forty (40) hours of paid sick leave per year Family Medical Leave eligibility for qualified family and medical related reasons Paid compassionate leave is available to all part-time employees to grieve the loss of an immediate family member, to make arrangements (if necessary), and to attend memorial services. Employees are eligible for paid compassionate leave for up to the hours scheduled in their average work week. Retirement Available savings for retirement through a 457(b)-deferred compensation plan by contributing pre-tax dollars from your paycheck Local Government An opportunity to make a difference within your community through public service A variety of opportunities within local government that support your professional development and evolving interests Opportunities to apply for internal positions, explore a variety of park and recreation careers, and gain meaningful experience.
  
  THPRD is a qualifying employer for the Public Service Loan Forgiveness (PSLF) program. For eligibility requirements and information, please visit the website Community Partnerships Seasonal discounts to community partners such as Nike, Adidas, and Columbia Sportswear 01 Please select the option that best reflects your experience providing the first point of customer support in a public setting. Examples include receptionist, cashier, retail/sales, restaurant service staff, etc.
  
  No experience Less than six (6) months At least six (6) months, but less than one (1) year One (1) year or more of experience 02 Please select the option that best reflects your experience using Microsoft office products, sales or registration software. No experience Less than six (6) months At least six (6) months, but less than one (1) year One (1) year or more of experience 03 Please select the option that best reflects your experience leading and delegating tasks to staff. No experience Less than six (6) months At least six (6) months, but less than one (1) year One (1) year or more of experience 04 Please include any days or times of the week that you are not available to work. 05 Are you fluent in Spanish (speaking, reading, and writing)? If you speak other languages besides English or Spanish, please indicate this in the languages section of the application.
  
  Yes No 06 In 200 words or less, please describe your experience providing customer service in a public setting. Specifically, we want to hear about your experience in creating a welcoming and inclusive work environment for customers and any problem-solving strategies you have used when handling difficult situations. If you do not have experience, please tell us what unique experiences you would bring to the THPRD team. 07 Will you be claiming Veterans Preference? Yes No Required Question