Shift Coordinator, Fulfillment (40810)

RR Donnelley & Sons Houston , TX 77020

Posted 4 months ago

  • Coordinate production activities within the Kitting department.

  • Ensure that safety procedures are followed by all employees.

  • Oversee production shift with the objective of safely maximizing productivity of quality products while minimizing costs.

  • Ensure that all processes are being followed in the completion of work tasks.

  • Provide instruction and guidance to employees and audit work processes and products to confirm production specifications are met.

  • Participate in oversight of operations, maintenance, and purchase and stocking of supplies and raw materials.

  • Maintain and update daily production records and produce reports as necessary.

  • Maintain thorough knowledge of all production processes, ISO and SOPs, continuous improvement, equipment, safety and other regulatory requirements.

  • Participate in scheduling of workflow through the department and modify scheduling as needed in accordance with business needs.

  • Organizes work for efficient operations. Ensures that departmental goals, including safety, quality, continuous improvement, and KPIs are met.

  • Troubleshoots processes when necessary. Works with team members to resolve, and requests other resources as necessary.

  • Promotes a positive work environment, sound training, and adherence to ISO work instructions and procedures.

  • Works closely with other departments to ensure the accuracy of work performed and the timely shipment of product to customers.

RRD is an EEO/AA including Vets and Disabled Employer


Required Skills

The duties and responsibilities described above are the essential functions of the job. The qualifications below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Excellent problem-solving skills and ability to drive for results.

  • High degree of organization, accuracy and dependability. Proven leadership skills.

  • Ability to work in a team environment.

  • Must be able to lift 30 lbs with or without an accommodation

  • Ability to work overtime and weekends as needed

  • Proven proficiency with computerized business systems, WBS/WCCS experience preferred

  • Ability to follow the requirements of documented QMS processes.

  • Practical knowledge in the commercial print and/or fulfillment field.

  • Demonstrated ability to successfully supervise employees and direct work activities.

  • Good written and verbal communication skills and the ability to communicate effectively at all levels within the organization.

  • Knowledge of Microsoft Office products and database systems. Experience with WCSS, WBS, Monarch Foundation a plus. Demonstrated comfort and ability to learn and leverage new systems.

  • Demonstrated ability to drive process improvement. Demonstrated flexibility to multi-task and shift focus and re-prioritize as the situation dictates.

Required Experience
3+ years experience in a supervisory capacity in a fast paced, highly variable production environment, particularly within the printing or fulfillment field.

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Shift Coordinator, Fulfillment (40810)

RR Donnelley & Sons