Sheriff's Real Time Crime Center (Rtcc) Tactical Analyst (Civil Service)

Job Summary

TOTAL COMPENSATION: $78,255.58 - $109,481.43Total compensation is anestimatebased upon base compensation, median retirement fund contributions, and current employer-paid health and related benefit contribution rates (including medical, dental, life insurance, long term disability, and leave). The actual total will vary depending upon each employee's enrollment choices.

The starting pay will begin at $29.40 on the pay scale, will have a pay increase after six (6) full months of employment and will have annual increases thereafter, maxing out at the top step of the pay scale*.

This position is grant-funded through 2026; however, it is the intent of the Sheriff to secure permanent funding for this position. As with all public civil service positions unforeseen budgetary issues could impact future funding.

This analyst position will support commissioned and non-commissioned Spokane County Sheriff's Office [herein referred to as Agency] employees, along with regional law enforcement partners through performance level strategic and tactical work. Incumbent will pro-actively monitor camera systems and Computer Aided Dispatch (CAD), as well as other external software assets relating to real time law enforcement situations and activities. Incumbent will receive, evaluate, and transmit information to both internal and external agency law enforcement officers and first responders, providing situational awareness updates, utilizing police radios and telephones to transmit information for priority calls, and will work in conjunction with analyst partners across several external agencies. This position will work within a multi-county, multi-state network, requiring communication across multiple platforms simultaneously in a high stress environment.

This non-commissioned classification provides real-time assistance and intervention with the objective to prevent injury to the public and damage to infrastructure or property and is tasked to monitor for public disturbances, identify real threats, and provide video evidence and testimony in related cases; work is performed according to Agency policies and procedures. The Real Time Crime Center (RTCC) Tactical Analyst reviews, edits, and creates digital evidence for deputies, detectives, attorneys, courts, open record requests, and other law enforcement partners under the supervision of the Agency's Regional Intelligence Group (RIG9) leadership, who will review work methods, records for accuracy, effectiveness, and for adherence to required regulations.

REQUIRED ADDITIONAL DOCUMENTS CHECKLIST - ALL DOCUMENTS MUST BE UPLOADED WITH YOUR APPLICATION:

• Copy of valid driver's license or state-issued ID card(front side only)

• Copy of DD-214 - Member Form 4(if applicable - for military personnel only; See RCW 41.04.010 as to how Veteran's Preference is applied)

• Copy of Permanent Resident Card AKA "Green Card"(if applicable; front side only)

• Resume

• Copies of any Training Records or Certifications relevant to the position (if applicable)

• Official transcripts from the school of your highest level of education or transcripts showing proof of your degree.All transcripts must be official copies; theycannotbe uploaded with your application.If you have already submitted official transcripts to Civil Service, please do not resubmit. Do make sure to verify Civil Service has your transcripts on file.

Accepted methods for transcript submission:

1.If your school distributes official electronic transcripts, have the registrar email official transcripts directly to: CS@spokanecounty.org. Electronic transcripts willonlybe accepted if sent directly by the school.

2.If your school does not issue electronic transcripts,please email:CS@SpokaneCounty.orgto make alternate arrangements. Civil Service is in temporary housing and the address may change.

IF ALL ADDITIONAL REQUIRED DOCUMENTS ARE NOT UPLOADED WITH APPLICATION OR SUBMITTED TO CIVIL SERVICE BY THE CLOSING DATE, APPLICATION WILL NOT BE ACCEPTED. NO EXCEPTIONS.

TESTING DATES:

Written & Practical Exam: June 25, 2024 at 9:00 AM

Location: Spokane, WA (by invitation only)

All Civil Service written exams, oral board interviews, or any other interview involved with this position must be conducted in-person at the applicant's expense. No online, over-the-phone, or outside testing facilities are permitted. No exceptions. This position does not allow for remote testing; applicants will be required to travel to Spokane, WA to take the written and practical exams in-person.

• Applicants on the current eligibility list need not re-apply. All future postings for this position will be a merged eligibility list.

Examples of Duties

The following duties ARE NOT intended to serve as an exclusive list of all essential job functions performed by all employees in this classification, but only as a representative summary of the primary job functions and responsibilities. Incumbent may not be required to perform all job functions and may be required to perform additional, position specific tasks.

Responsible for monitoring, interpreting, and relaying information in-between law enforcement databases and public safety systems, through means of listening to public safety radio transmissions, monitoring calls for service on CAD screens, and viewing necessary public-private video assets and resources; track and operate various camera and public safety communication systems, security camera networks, License Plate Reader (LPR) data and alerts, and other relevant systems used to support law enforcement to provide situational awareness updates to responding officers in support of in-progress, planned and unplanned special events, and recently occurred incidents, including tracking evolving situations, identifying possible suspects and/or suspect vehicles, locating fleeing suspects, and calling for additional resources.

Responsible for reporting any criminal, unauthorized, or irregular activity to corresponding public safety dispatchers and/or on-scene/appropriate law enforcement officers, as well as virtually assist in the response to in-progress incidents through communication and direction; observe, detect, and appropriately report to dispatchers and responding personnel elements of crime that are observed through video streams; recognize suspicious behavior and circumstances appearing on video feeds, and when appropriate, record date, time, and camera location; digitally record potential illegal or suspicious activities, when appropriate.

Set-up and provide video monitoring of activities during special events, protests, and large gatherings; monitoring will be done in the RTCC with occasional request to work at a Command Center post, when necessary; assist operational and administrative personnel in planning the deployment of resources for the suppression of criminal activities.

Communicate with other departments, units, vendors, service providers, system users, the public, outside agencies, and other individuals as needed to coordinate work activities, review the status of work, exchange information, resolve problems, give direction, and/or receive information.

Acquire, store, and retrieve data, reports, and other crime-related information from law enforcement databases; respond to requests for video evidence at all stages of critical incidents as well as to post-incident investigations; research historical video evidence; create, review, edit files, and share evidence with external law enforcement partners, upon request; access servers and storage media to locate specific video footage, when necessary.

Review daily bulletins and analyze crime statistics, incident reports, and CAD data to remain current on wanted and active criminal suspects, stolen vehicles, and other crime and officer safety concerns; issue special bulletins, alerts, or other notices to law enforcement agencies and applicable groups identifying significant criminal activities and/or serious hazards; prepare information packets and distribute announcements for Agency Public Information Officer, external law enforcement agencies, and civilian entities on current crime trends; prepare incident, supplemental, and investigative reports that are clear, concise, and accurate.

Attend and/or conduct staff meetings to exchange, present, or relay information; notify Agency supervisory staff of important and/or critical incidences; accept direction and carry out assigned tasks; maintain security and integrity of all information.

Provide court testimony on the validity and authenticity of retrieved video footage.

Perform other duties as assigned.

Minimum Requirements

Must be a citizen of the United States or a lawful permanent resident who can read and write the English language; high school diploma or GED.

In addition to the above requirements, applicants must qualify in at leastone of the following categories:

• Obtained a Bachelor's Degree or higher from anfrom an accredited college or university with a major in Criminal Justice, Criminology, Information Systems, Information Technology, Cybersecurity, Computer Science or closely related field,PLUS an equivalent to at least one (1) year of full-time professional experience in crime analysis, public safety communication, law enforcement, or analytical work in the criminal justice arena or closely related law enforcement field.

• Obtained anAssociate'sDegree from an accredited college or university with a major in Criminal Justice, Criminology, Information Systems, Information Technology, Cybersecurity, Computer Science or closely related field, PLUS an equivalent to at least two (2) years of full-time professional experience in crime analysis, public safety communication, law enforcement, or analytical work in the criminal justice arena or closely related law enforcement field.

• Has an equivalent to at least four (4) years of full-time professional experience in crime analysis, public safety communication, law enforcement, or analytical work in the criminal justice arena or closely related law enforcement field.

Incumbent is required to undergo and successfully complete a full background investigation with the Spokane County Sheriff's Office's Background Investigation Unit prior to hire.

DEPARTMENTAL PHYSICAL REQUIREMENTS:

• Vision sufficient to read rules, regulations, policies, procedures, computer screens, and computer printouts with no color deficiencies

• Hearing sufficient to hear conversations in person, over the telephone, and via radio transmission

• Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, over the telephone, and via radio transmission

• Dexterity sufficient to safely operate office equipment including computers and laptops

• Maintain an appropriate appearance

DEPARTMENTAL WORK ENVIRONMENT:

• General conditions will be inside in a climate-controlled environment; however, work hours may require flexibility due to nature of position

• Shift/Swing Work: work hours are typically set; must have ability to flex to work in 24-hour, seven day a week operation; this includes working day/night shifts, weekends, holidays, and overtime as required; overtime staffing is atypical.

• Work in emergency situations that may be physically demanding for long periods of time

• Exposure to media that may be considered graphic and/or grossly offensive to human senses

BEHAVIORAL STANDARDS:

All employees of the Spokane County Sheriff's Office are responsible for contributing to a safe, productive, and positive work environment, by being self-motivated and actively demonstrating the core values of the Sheriff's Office in their daily work and interactions:

• Respect: Appreciating and valuing customers, co-workers, managers, other County employees and County leadership by showing courtesy, friendliness, and fairness. Communicating in a productive and professional manner.

• Accountability: Honoring and delivering on commitments by taking responsibility for personal actions and results; a team player that helps the organization meet its objectives by taking initiative; being a responsible steward of public resources and the trust County residents have placed in each of us.

• Integrity: Positively represents the organization and the County by modeling transparent and ethical behavior and demonstrating it with honest and trustworthy behaviors and actions; leading by example and performing work to the highest standards.

• Innovation: Striving for excellence by actively pursuing opportunities for new and improved methods, procedures, or technologies; fostering an environment of engagement, empowerment, and embracing continuous improvement.

Selection Factors

Knowledge of:

• concepts and techniques for operation of software platforms and systems
• principles and practices of public sector organizations
• remote camera technology operations
• surveillance and security camera systems, data/video capturing, video archiving, and cloud storage methodologies
• the operation of various communication devices, radio transmittal, and receiving systems
• principles and procedures used in operating 911 and CAD systems
• law enforcement codes, practices, and methods
• pertinent federal, state, and local laws, codes, and regulations pertaining to open records and the dissemination of information
• laws, regulations, and procedures for custody, storage, tracking, and handling of digital records

Skilled in:

• communicating effectively, both orally and in writing, sufficient to exchange or convey information and to give and receive work direction
• establishing and maintaining effective working relationships
• locating, analyzing, and communicating tactical information during high stress situations
• problem solving
• managing multiple priorities
• conducting risk analyses and reporting information succinctly
• principles and practices of cost/benefit analysis and making appropriate recommendations
• preparing technical reports, using proper grammar, spelling, and punctuation
• assiduous reporting, with detailed descriptions of events
• effective use of rapidly changing technology
• exercising independent judgement

Ability to:

• critically evaluate information
• exercise initiative, judgment, and make appropriate decisions within the scope of assigned authority
• work under pressure, respond quickly, and maintain emotional control under conditions of officer safety, excessive and/or extreme activity, emergency, crisis , and/or extremely stressful situations and/or personal affront
• document and report software application issues and recommend changes
• enter data into computer systems accurately and correctly
• retrieve data from criminal justice information systems
• communicate with technology and service suppliers to manage updates and troubleshoot resolutions
• train and provide technical support to team members and/or end users
• liaise with external law enforcement agencies and first responding partners
• maintain confidentiality
• meet deadlines
• be detail-oriented
• perform multiple tasks simultaneously
• operate a computer terminal and other office equipment
• understand and follow oral and written instructions
• memorize, retain, and accurately recall information
• testify in court
• maintain appropriate appearance standards for in-office and court appointments
• work holidays, evenings, weekends, irregular or extended hours, and varying shifts when necessary