Sheffield Document Control Specialist

Truist Financial Corporation Winston Salem , NC 27108

Posted 2 months ago

Job Description: :

Specific information related to the position is outlined below. To apply, click on the button above.

You will be required to create an account (or sign in with an existing account). Your account will provide you access to your application information. Need Help?

Should you have a disability and need assistance with the application process, please request a reasonable accommodation by emailing Accessibility or by calling 877-891-2510. This email inbox is monitored for reasonable accommodation requests only. Any other correspondence will not receive a response.

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Receive, scan, file and release titles. Record and release Uniform Commercial Code (UCC's). Ensure that documents such as title filings are properly recorded with the appropriate agency. Review reports and follow up on missing items from titles from dealers.

Essential Duties and Responsibilities:

The following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1.Take customer, dealer, and other third-party calls regarding title and lien perfection questions and issues.

2.Enter titles in Sheffield loan servicing system and file titles in the safe.

3.Coordinate the scanning of the titles.

4.Review and process scanned title exceptions in Sheffield exception portal daily.

5.File UCC 1 and UCC 3 in CT Lien Solutions. Review daily UCC file for exception management.

6.Mail titles, Manufactures Statement of Origin (MSO) or other documents to the customer upon satisfaction of loan.

7.Pull titles, MSOs, and UCC for charge-offs or repossessed accounts.

8.Work daily in VINTEK to process exceptions, obtaining account information for titles that have been received via e-filing.

9.Prepare and send Letters of Guarantee to insurance companies if a customer has wrecked or totaled the financed equipment.



  1. Send titles back to Department of Motor Vehicles (DMV) or dealers to have mistakes corrected.

  2. Research missing titles or lien filings with dealerships and/or DMV.

  3. Ensure state lien perfection requirements are correct and up to date for collateral finance.

  4. Assist and educate dealers with Sheffield expectations regarding title and lien perfection.

  5. Assist dealers and clients with issues regarding the liens and other legal documents related to the titles.


Required Skills and Competencies:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1.High School diploma or equivalent

2.Three years of related experience

3.Demonstrated knowledge in banking or financial services

4.Excellent communication skills

5.Excellent interpersonal skills

6.Strong organizational skills

7.Ability to multi-task

8.Ability to work in a fast paced environment

9.Demonstrated proficiency in basic computer applications, such as Microsoft Office software products



  1. Ability to travel, occasionally overnight

Desired Skills:

1.Bachelor's degree in Business or related field, or equivalent education and related training

2.Two years of title or lien perfection experience

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country.

You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Thank you for your interest in Truist! BB&T and SunTrust have come together in a transformational merger of equals to create Truist, the premier financial organization in the country.

You may notice references to our legacy company names, BB&T and SunTrust, in places throughout this site. All such references should be understood to refer to Truist moving forward while we continue to transition to the Truist name.



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Sheffield Document Control Specialist

Truist Financial Corporation