06 to 10 years of experience in IT Industry, which highlights experience in Business Service Management solutions and ITIL Process.
Experience in working for Infrastructure management Services for designing solutions as Solution Architect
Hands-on design, development and deployment experience with the Remedy platform
Remedy implementation experience in ITSM modules Incident, Problem, Change, CMDB Asset
Experience in development of custom modules
Majorly worked in heterogeneous environments including ITNon-IT for Solution Designing, Project Management, Process Consulting, Integrations and Implementation for various tools processes.
Hands-on design, development and deployment experience of tools with various platforms, vendors and middleware
Suctioning experience in major tool competencies like ITSM, Monitoring, Automation, Manager-Of-Manager, End userclient management, Server managemetn reporting
Experience in integration of tools with CMDB, automation, monitoring Discovery products
Experience in Integrations with 3rd party tools using web services, SOAP, email, DB connector, plugins etc.
Good Understanding of ITIL v3 processes
ITIL expert v3 certified
Nearest Major Market: Houston
Job Segment: Consultant, Consulting, Middleware, Solution Architect, Contract, Technology