Sharepoint Systems Administrator

The Atkins Corporation Austin , TX 78719

Posted 2 months ago

SNC-Lavalin's Atkins business is one of the world's most respected design, engineering and project management consultancies. SNC-Lavalin's Atkins business has been providing infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management services to public and private clients across the United States for more than 50 years.

SNC-Lavalin's Atkins business was ranked as the world's 3rd largest global design firm by ENR in 2018 with nearly 55,000 employees worldwide. We have the depth and breadth of expertise to respond to the most technically challenging and time-critical infrastructure projects and the urgent transition to a low-carbon economy.

SNC-Lavalin Atkins business seeks an energetic and highly motivated self-starter to join our Austin, TX Technology Group as a Sharepoint Systems Administrator.


  • Administers the Microsoft Sharepoint server (building, configuration, maintenance, troubleshooting), and works with the Windows Active Directory Group to maintain consistency and standards within the environment. Working with the IT organization and other departments, this position applies industry accepted best practices, as well as principles and processes uniquely related to Sharepoint in developing efficient and effective sites. Ensures that IT global initiatives and standards are achieved within scope of responsibility.


  • Complex, varied, non-standardized tasks, processes, or operations.
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The structure allows for a truly collaborative environment that cultivates teamwork, knowledge growth and friendships. Each group is responsible for the care of assigned clients and shares the work. The structure creates an environment where every day is diverse and a person never gets pigeon-holed into a particular line of technical work.</p><p>We need a skilled computer and networking professional with a minimum of 5 years' experience deploying and supporting Windows-based infrastructures. </p><p>A Systems Administrator is responsible for maintaining client satisfaction through the effective management of various IT infrastructures to include repairing and deploying systems, leading projects and communicating with clients.</p><p>The position requires an intermediate level of technical knowledge, experience in a managed services environment and proper account management.</p><p><strong>Essential Outcomes</strong><br></p><ul> <li>Achieve no less than 80% of billable utilization.</li> <li>Enter service ticket time entries on the same day no less than 98% of the time.</li> <li>Perform account management responsibilities for 6-12 clients:<br> <ul><ul> <li>Ensure account reviews are performed monthly. </li> <li>Visit each client quarterly. </li> <li>Attend Managed Business Reviews. </li> <li>Document all site and network details in the Wiki. </li> </ul></ul> </li> <li>Manage projects to complete on time and within budget. </li> <li>Pass at least one exam every six months. </li> </ul><p><strong>Key Duties and Responsibilities</strong></p><ul> <li>Install, configure, and maintain IT infrastructure for clients including servers, storage, virtualization, and network solutions</li> <li>Troubleshoot and resolve intermediate-level technical issues involving any of the following:</li> </ul><ul> <ul><ul> <li>Microsoft’s core business applications: Windows Server /Desktop, Exchange, SQL, SharePoint</li> <li>Remote access solutions: Citrix, VPN, Terminal Services</li> <li>Backup, business continuity, and disaster recovery solutions</li> <li>Networking: WAN and LAN connectivity, routers, firewalls, and security</li> <li>VoIP telephone systems</li> <li>Other hardware peripherals</li> </ul></ul> </ul><ul> <li>Communicate often with clients and document all results</li> <li>Serve as the account manager for clients to ensure recurring appointments are conducted and to maintain a positive relationship</li> <li>Conduct onsite client visits and reviews</li> <li>Provide consulting services to review systems and provide recommendations</li> <li>Coordinate with order fulfillment to oversee any product purchases requested by clients</li> <li>Lead or participate in projects as designated by the Project Manager</li> <li>Maintain or improve technical proficiency via courses, exams, certifications, etc.</li> <li>Participate in on-call rotation</li> <li>Other duties as requested</li> </ul><p><strong>Requirements</strong></p><p><strong>Knowledge, Skills, and Qualifications</strong><br></p><ul> <li>Minimum of 3 years of experience working for an MSP, or 5 years of relevant IT experience</li> <li>At least one professional IT certification, such as Microsoft MCP, MCSA, or MCSE, Citrix CCEA or CCIA, or VMware VCP</li> <li>An intermediate-level of understanding of relevant technologies, solutions, troubleshooting and support</li> <li>Honest, dependable and full of integrity</li> <li>Possess a genuine desire to help others</li> <li>Take ownership of all tasks and committed to high quality results</li> <li>A track record of self-improvement and continuous learning</li> <li>Ability to seamlessly adapt to changes quickly</li> <li>Good sense of humor, having fun in pressure-filled moments</li> <li>Interpersonal skills: telephone skills, communication skills, active listening and customer-care</li> <li>Organizational and project implementation skills</li> <li>Typing, writing and presentation skills</li> <li>Professional attitude and appearance</li> <li>Ability to make decisions in matters of significance</li> </ul><p><strong>Benefits</strong></p><p>To check out our selection of benefits, please visit the <a href="" rel="nofollow noreferrer noopener" class="external">careers page</a> on our website.</p> Myitpros Austin TX

Sharepoint Systems Administrator

The Atkins Corporation