Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems. Manages IT system infrastructure and any processes related to these systems. Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc. Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems. Provides support for the escalation and communication of status to agency management and internal customers. Provides support for the dispatch system and hardware problems and remains involved in the resolution process. Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.
Candidates must have knowledge and previous experience and use of SharePoint 2013 and 2016. In addition, ASP .Net development experience is required. Ability to work in a fast pace, dynamic, small team environment. Experience with AWS cloud based deployments is a plus. Develops requirements from project's inception to its conclusion for a particular IT subject matter area (i.e., simple to complex systems). Assists other project members with analysis, evaluation and with the preparation of recommendations for system improvements, optimization, development, and/or maintenance efforts in the following specialties: information systems architecture; networking; telecommunications; automation; communications protocols; risk management/electronic analysis; software; life-cycle management; software development methodologies; and modeling and simulation.
MANDATORY SKILLS: Bachelors degree in a technical discipline from an accredited college or university is required with no experience. Five (5) years of system administration experience may be substituted for a bachelors degree.
About Avid Technology Professionals
Avid Technology Professionals, LLC (ATP) is a premiere provider of software and systems engineering, and acquisition program management services for the community. ATP is actively seeking to pursue contract opportunities with other departments and agencies in the federal government, in state governments, and in the commercial sectors. Delivered by seasoned experts in the IT field, ATP solutions adeptly address the IT concerns manifesting in both the federal and commercial sectors.
The ATP Employee Benefits package includes:
A Supportive and Equitable Working Environment that is both Stimulating and Challenging
Competitive Hourly Salary
Unique Employee Success Sharing Program that allows ATP employees to Share in Company's Successes
Automatic Approved Overtime (as long as contract permits)
Retirement Pay (401K); 100% company paid, immediately vested with Profit-Sharing Component
Company Medical Coverage Plans - HMO, Open Access, PPO plans
Company Dental Plan - widely accepted, comprehensive, and flexible
Progressive Overtime Policy
Flexible Spending Account benefit
Lucrative Referral Bonus Policy
Holiday Scheduling that Coincides with Government Holidays
Robust Professional Expenses & Training Program
Short and Long Term Disability
Avid Technology Professionals