Shared Services Center Specialist

Description

Arrow International is the world's largest manufacturer and supplier of charitable gaming products and solutions. We produce and distribute a wide array of products including consumables (pull tab tickets, bingo paper and ink, etc.) as well as world class, state-of-the-art, electronic gaming products. Our products are sold, installed, and operated in numerous social and gaming venues around the world. We continue to grow at a record pace and offer this exciting career opportunity to join our team where we are focused on attracting and engaging exceptional talent, empowering colleagues to achieve fulfilling careers, and creating fun and engaging products that are second to none for our customers.

Position Summary

The Shared Services Center Specialist will perform day-to-day financial transactions, including verifying, classifying, computing, posting, and recording accounts receivables data.

Primary Roles and Responsibilities

• Process customer payments using the various state portals.

• Reconcile the accounts receivable ledger to ensure that all payments are accounted for and properly posted.

• Responds to customer requests for information.

• Updates the payment portals at least weekly.

• Performs follow-up on aged customer accounts.

• Works with customers and internal teams on open invoices and to resolve any discrepancies.

• Reviews customer contracts and updates the system according to terms.

• Assists with the creation and distribution of quarterly and annual reports.

• Set-up and update leases in the AS400 system as needed.

• Ensures product support has the available distributor leases.

• Ensures all processes are documented and updated regularly.

• Works closely with the Director of Shared Services to keep apprised of any issues encountered, process improvement suggestions, etc.

• Ensures proper recordkeeping and will assist in data collection for audit purposes.

• Performs other duties as assigned.

Requirements

Experience and Education

• 3+ years of accounting experience. Advanced educational training is a plus.

• Excellent communication and organizational skills.

• Attention to detail.

• Ability to work with limited supervision.

• Ability to meet deadlines and report progress.

• Maintains confidentiality of corporate and shareholder information.

• Skilled with MS Office and accounting systems. AS400 experience a plus.

• Familiar with contract language and analysis.

• Strong customer service experience.

• Knowledge of general accounting principles, month end process, etc.