Sewer Sales Coordinator - Overland Park, KS

Company Name

Hamilton Plumbing, Heating, A/C, Rooter

Overview

Hamilton is seeking a Sewer Sales Coordinator to join our Team.

This friendly professional will coordinate with management on the day-to-day operations and scheduling within the Plumbing/Drain Service Department.

What ARS can offer YOU:

• FAMILY FRIENDLY ENVIRONMENT!

• Opportunity for professional GROWTH - We promote from within!

• Medical, Dental and Vision Insurance options

• Company-paid virtual Dr visit service through CIGNA / HealthiestYou

• Retirement - 401(K) with company match

• Life insurance, short term, and long-term disability and MORE

• Flexible Spending Account / Health Saving Accounts

• 13 days of Paid Time Off & 8 paid Holidays per year

Responsibilities

• Schedule and coordinate installations with sales staff, install Supervisor and customers.

• Reschedule cancelled installation appointments.

• Answers client and customer questions.

• Pull and track necessary permits for installations.

• Verify method of payment and final collection for each install.

• Create install tickets using our appointment management system and review for accuracy and completeness when install is finished.

• Communicates with installers to answer inquiries and provide information.

• Notifies customers of estimated times of arrival.

• Reviews time tickets, maintains technician time for payment and reports to management when travel time and unapplied labor go over targeted budget.

• Performs record management by creating folders, filing, and updating information as needed.

• Telephones customers to ensure satisfaction of the quality of services provided. Enters all customer remarks and concerns into the computer.

• May assist in collecting on unpaid accounts.

• Observes all safety and Company rules and regulations in the performance of duties.

• Follows the guidelines for the Senior Care, Ethics, and Quality Assurance Process.

• Assist Dispatch as needed

• Other duties as assigned.

Qualifications

• Must have prior office administration work experience (Home service industry preferred).

• An understanding of plumbing is a plus!

• Must be computer literate; experience with Microsoft Excel is required.

• Must have good communication skills and be able to represent our company with city officials..

If you are self-motivated with a great work ethic and the ability to provide excellent customer service we want you on our team!

Apply online https://careers-ars.icims.com/jobs/seach or call Sarah (713) 438-5753 to schedule your interview.

ARS-Rescue Rooter is an Equal Opportunity Employer AA/EOE/M/F/V/D. In compliance with the Americans with Disabilities Act, ARS-Rescue Rooter may provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.