Setup Person

Clubcorp Club Operations, Inc. Houston , TX 77020

Posted 1 week ago

Job Description

Setup Person

Responsible for all table maintenance, resetting, room preparation and assistance to the service and catering staff to ensure the Members/Guests satisfaction. Consistently display the Three Steps of Service at every opportunity.

This position reports directly to the FB Director and Service Director, with indirect reporting to the Captain and General Manager.

Day to Day:

  • Maintain ClubCorp service standards as outlined in the FB Service training program(s) at high standards

  • Responsible for set-up of tables, chairs, setting of tables with complete knowledge of table settings. Review all banquet event orders and follow floor plan for set-up. Ensure all equipment needed for event is set-up and functioning properly. Lay down interlocking dance floor per specifications.

  • Tear down tables and chairs following all events.

  • Ensuring that all rooms are clean and free of debris. Any major housekeeping or maintenance issues must be communicated before the event to the FB Director and/or Housekeeping and Maintenance Dept.

  • All storage areas are to be kept neat and clean. Items should be stored in the same place at all times to ensure ease of location. All banquet rooms should look clean and presentable even during set-up and breakdown periods.

  • Food running and bussing responsibilities are also required as needed.

  • Assist service and catering staff as needed.

  • Assist fellow Employees, Members and guests to ensure delivery of the Three steps of service without being directed. Be aware of team members and the environment and participate as a member of the team.

  • Notify management of Member/Guest complaints at the time they occur. Practice good service recovery by rectifying any complaints as soon as possible.

  • Must be able to interact with Members/Guests professionally, helping them with changes and last minute requests as needed.

All the other stuff we do:

  • Because of the fluctuating demands of the companys operation, it may be necessary that each Employee Partner perform a multitude of different functions therefore, as an essential part of your position, you will be expected to help others when the occasion arises, just as other Employee Partners are expected to help you. Accordingly, you may be expected to perform other tasks as needed or as directed.

  • Adhere to all of the various company, club and department written mandatory standards of operations, policies and procedures, manuals, memos, oral instructions, etc., all of which go to make up the essential functions of the job.

  • Be able to multi-task and work at an efficient pace to keep up with business needs.

  • Be able to follow instructions as directed.

  • Follow all service department, club and corporate guidelines and policies as instructed by supervisor, policies and manuals.

  • Responsible for maintaining good conduct and safe working habits while in all areas and assure that others are acting safely.

  • Attend daily line-up and participate as requested.

  • Wear a clean and neat uniform that follows ClubCorp and your property uniform standards daily.

  • A high school diploma preferred.

  • Ability to communicate and follow instructions.

  • You are comfortable working at a fast pace in both indoor and occasional outdoor environments.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Luggage Attendant Bell Person

Marriott International

Posted 7 days ago

VIEW JOBS 1/28/2023 12:00:00 AM 2023-04-28T00:00 <p>Job Number 23016227</p><p>Job Category Rooms &amp; Guest Services Operations</p><p>Location The Westin Galleria Houston, 5060 West Alabama, Houston, Texas, United States VIEW ON MAP</p><p>Schedule Full-Time</p><p>Located Remotely? N</p><p>Relocation? N</p><p>Position Type Non-Management</p><p>JOB SUMMARY</p><p>First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. <br><br> The same goes for departures. When guests leave, we want them to go with a smile and a feeling that we were there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. <br><br> Our Guest Arrival Experts take the initiative to deliver a wide range of services that guide guests through their arrival and departure experiences. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Arrival Expert makes transactions feel like part of the experience.</p><p>No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Arrival Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Arrival Experts - to get it right for our guests and our business each and every time.</p><p>Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. <br><br> We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.</p><p>At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests' well-being, and we're energized to assist as partners in helping them maintain control and soaring above it all while on the road. <br><br> Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you're someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.</p><br> Marriott International Houston TX

Setup Person

Clubcorp Club Operations, Inc.