Services Field Application Engineer

Services Field Application Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

The Services Field Application Engineer for ABB will provide technical support to the Regional Commercial team in the development of field services proposals for power delivery, power utilization and automation equipment and systems. In this role you will identify and propose value-added service solutions to a broad range of Industrial customers including Power Distribution upgrades, Relay upgrades, and Arc Flash Mitigation Solutions. In this fast paced, customer facing role, you will require strong field service technical skills and highly effective communication skills. Successful candidates will be located in the greater New York City region, with an estimated territory of: PA, NJ, NYC, and CT.

This position reports to

Service Sales Manager

Your responsibilities

• Identify and develop new business opportunities to maintain and grow the sales pipeline

• Develop technical solutions to meet customer business needs

• Communicate requirements for order fulfillment to sourcing and operations

• Document competitors' activities and assess potential market moves

• Review and influence customer specifications to assure compliance and/or noted exceptions for development of equipment and service quotations

• Make technical presentations to all levels of customer organization

• Support development of engineering and installation work scopes, schedules and cost estimates to facilitate total scope project offerings

• Put together quality and timely technical scope / solution / customer benefits that can be incorporated into proposal documents

• Be responsible for technical leadership on all Field Service proposals, including identifying on-site material and labor requirements, job-site walks, customer bid reviews, specification reviews and competitive analysis

• Provide input for NPI (New Product Introduction) programs and introduce new services / products to sales / service teams and clients

• Contribute positively to regional sales, orders, profitability, and ITO (Inquiry TO Order) quality goals

Your background

• Bachelor's Degree in Electrical Engineering from an accredited college or university strongly preferred, along with minimum of 7 years of experience with the application of Power Distribution upgrades, Relay upgrades, and Arc Flash Mitigation Solutions

• Experience in application engineering or field engineering in power delivery products and systems including a minimum of 5 years of experience working with customers in the Oil & Gas, metals, mining, paper, Power Gen, data center, commercial building or similar business segments

• Ability and willingness to travel 60% of the time within region

• Six sigma training or equivalent quality training

• Strong presentation skills including the ability to communicate to all levels of the organization

• Prior experience with customer specifications review, proposal development, and contract development and negotiations

• Ability to bring an innovative approach to complicated problem solving

• Ability to provide technical direction and training for leadership program candidates

• Ability to work in a team-oriented setting and develop complex solutions utilizing the entire ABB portfolio

• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan

• Life insurance

• Disability insurance

• Healthcare plan

• Wellbeing program

More about us

Electrifying the world in a safe, smart and sustainable way, ABB Electrification is a global technology leader in electrical distribution and management from source to socket. As the world's demand for electricity grows, our 50,000+ employees across 100 countries collaborate with customers and partners to transform how people connect, live and work. We develop innovative products, solutions and digital technologies that enable energy efficiency and a low carbon society across all sectors. By applying global scale with local expertise, we shape and support global trends, deliver excellence for customers and power a sustainable future for society. go.abb/electrification We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $92,500 and $171,500 annually and is eligible for a short-term incentive plan/annual bonus. myBenefitsABB.com