Job Description: Job Number: R0039417
ServiceNow Software Tester, Junior
Analyze the development and execution of repeatable test procedures to validate the quality of ServiceNow ITBM applications developed in an Agile environment. Work closely with developers to ensure quality is built into solutions and contribute to the final decision on whether a software release is ready to deploy to production. Analyze creation test documents, including test plans, test procedures, requirements verification traceability matrices, and test summary reports. Conduct functional, regression, and system integration testing and support user acceptance testing, including documenting all reported issues found during the testing life cycle. Work closely with other team members during software application troubleshooting and technical diagnosis.
Experience with the ServiceNow ITSM and ITBM suite of applications
Knowledge of software testing tools and processes, including developing repeatable test procedures, executing tests, recording results, and working with software engineers to identify and resolve defects
Ability to analyze business requirements and support user acceptance testing
Ability to work as a technical professional on an Agile development team to deliver high-quality working software on a timely basis
Ability to obtain a security clearance
BA or BS degree
Experience with collaborative environments, including GitHub and JIRA
Knowledge of software test automation tools and techniques, including Selenium
Software Testing Certification, including CAST, CTFL, CSTE, and Agile Tester
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
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