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Servicenow Development Manager

Expired Job

Robert Half Technology Somerville , NJ 08876

Posted 3 months ago

Technical manager will be responsible for overall deliverable of his team including designing, developing, testing, implementing and maintaining a solution on ServiceNow platform. Candidate will demonstrate skills in areas for the development, documentation and technical support of the ServiceNow platform.

Responsibilities ? Serve as front line manager for Application Developers supporting ServiceNow ? Work alongside team members and leaders to design and deliver services built on the ServiceNow platform ? Provide software configuration and customization including, but not limited to: User Interface, workflow administration, report and dashboards setup, data imports, LDAP integration, custom Applications, content management, scripting and third-party software integrations. ? Hands on design and development experience on ServiceNow platform as the role will require manager to participate in all phases of application development. ? Influence leadership, customers and partners with your experience and passion for ServiceNow, Agile development and customer success ? Support the transformation of IT Service Management, by enabling process improvements through ServiceNow and sharing your experience with frameworks and methodologies including ITIL, DevOps, PMBOK, Agile, and Waterfall SDLC ? Maintain the development, test and production environments for multi-site global access. ? Plan, schedule, upgrade, maintain and support ServiceNow environments in line with ServiceNow future roadmap to keep it on track with upgrade path to maintain compatibility and continued support from ServiceNow

Experience ? Bachelor's degree in Computer Science, Information Systems; or related discipline. ? 3 years managing or leading teams (may include consulting) in strategic planning, development, implementation, and maintenance of IT system, application, infrastructure service or other technology areas ? 3 years developing and maintaining ServiceNow platform, custom applications ? 3 years managing multiple major development projects using agile or waterfall methodology ? Leadership skills that can energize a multidisciplinary work team to respond to IT business needs Experience with ITIL processes and should have experience in related tools and technologies

? Candidates shall possess the skill to develop on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Catalog, Content management and ESS Portal. ? Experienced in the System Development Life Cycle (SDLC) processes including customer requirement analysis and system design ? ITIL certification is a plus ? Excellent communication skills

Technical Skills:
? System/Process Automation (Orchestration) experience ? Experience with working or developing in any one of the following programming languages: JavaScript, C, Java, Perl, HTML or HTML 5 ? Experience with working in Web Services Integration (SOAP, REST, and JSON) ? Administration of a ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, ServiceNow Adapter, Glide scripts and dictionary, catalog items and updates of all other existing solutions requiring revisions For immediate consideration, please submit your resume to

Employment Type: Contract to Full Time

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Servicenow Development Manager

Expired Job

Robert Half Technology