Robert Half Technology Somerville , NJ 08876
Technical manager will be responsible for overall deliverable of his team including designing, developing, testing, implementing and maintaining a solution on ServiceNow platform. Candidate will demonstrate skills in areas for the development, documentation and technical support of the ServiceNow platform.
Responsibilities ? Serve as front line manager for Application Developers supporting ServiceNow ? Work alongside team members and leaders to design and deliver services built on the ServiceNow platform ? Provide software configuration and customization including, but not limited to: User Interface, workflow administration, report and dashboards setup, data imports, LDAP integration, custom Applications, content management, scripting and third-party software integrations. ? Hands on design and development experience on ServiceNow platform as the role will require manager to participate in all phases of application development. ? Influence leadership, customers and partners with your experience and passion for ServiceNow, Agile development and customer success ? Support the transformation of IT Service Management, by enabling process improvements through ServiceNow and sharing your experience with frameworks and methodologies including ITIL, DevOps, PMBOK, Agile, and Waterfall SDLC ? Maintain the development, test and production environments for multi-site global access. ? Plan, schedule, upgrade, maintain and support ServiceNow environments in line with ServiceNow future roadmap to keep it on track with upgrade path to maintain compatibility and continued support from ServiceNow
Employment Type: Contract to Full Time