Servicenow Developer

Job Description Job Description Job Title: ServiceNow HR Module Senior Developer Company:

Sara Software Systems Location: Hybrid (Preference for candidates local to Kansas or DMV). Will be working at Office location 3-4 days/week Job Description: Sara Software Systems is seeking a highly skilled and experienced ServiceNow HR Module Developer/Architect to join our dynamic team.

This is a remote position; however, preference will be given to candidates based in Kansas. Key Responsibilities: Design, develop, and implement HR service delivery solutions within the ServiceNow platform, including Case and Knowledge Management, Employee Service Center, HR Portal, and other HRSD modules.

Customize and configure ServiceNow HRSD workflows, forms, fields, business rules, UI policies, and client scripts to meet HR requirements and streamline processes.

Collaborate with HR stakeholders to gather requirements, analyze business processes, and translate user needs into technical solutions and system enhancements. Develop and maintain integrations between ServiceNow HRSD and other HR systems, ensuring seamless data exchange and integration of HR processes.

Perform system testing, debugging, and troubleshooting to identify and resolve technical issues and ensure the stability and reliability of HRSD solutions. Stay informed about ServiceNow platform updates, new features, and best practices, and recommend and implement enhancements to optimize HRSD functionality. Document technical specifications, system configurations, and development activities, ensuring comprehensive documentation and knowledge sharing within the team.

Create comprehensive technical documentation, including design specifications, process flows, and system architecture diagrams. Provide technical support and guidance to HR stakeholders and end-users, addressing inquiries, resolving issues, and delivering training as needed. Develop and customize functionalities, and workflows.

Integrate ServiceNow with other systems and applications such as HCM, Payroll, IAM, and other systems/applications using APIs, web services, and other integration methods. Develop and maintain automation scripts, workflows, and business rules to streamline processes and enhance efficiency. Create custom reports, dashboards, and KPIs to provide insights and metrics related to HR services and business processes.

Collaborate with stakeholders, including business analysts, system administrators, and end-users, to gather and analyze requirements. Provide guidance, training, and support to end-users and other teams to ensure effective use of the ServiceNow HRSD product. Configure applications using Service-Now tool used in ITIL Management.

Hands-on experience in client scripting using different scripting languages like HTML, JavaScript, JQuery, and CSS. External Web Services Integration (SOAP based, WSDL and REST based) and experience in working with Scripted Web services, Script Includes, JavaScript, and Jelly Scripting. Generate JavaScript to create Business Rules, Client Scripts, UI Policies, and UI Actions.

Creation of Center of Excellence (COE) for HRSD. Experience in configuring Data Sources, Import Sets, SLA/OLA, LDAP, SSO, Mid Servers, and Transform maps. Knowledge of CMDB and Asset Management Services:

Business Services and Configuration item relationships. Qualifications: Proven experience with hands-on ServiceNow scripting and understanding the order of execution. Expertise in working with complex UI customization, UI macros, and Service Portal.

Strong experience in third-party integrations and troubleshooting skills. Excellent communication and interpersonal skills with an exceptional team player mindset. Ability to generate JavaScript to create Business Rules, Client Scripts, UI Policies, and UI Actions.

Hands-on experience in client scripting using HTML, JavaScript, JQuery, and CSS. In-depth knowledge of external Web Services Integration (SOAP, WSDL, REST) and experience with Scripted Web services, Script Includes, JavaScript, and Jelly Scripting. Company Description Sara Software Systems, LLC founded in July 2004 is a small, woman, minority owned and economically disadvantaged 8(a) business as approved by the Small Business Administration (SBA). Owned and managed by experienced IT professionals, we bring a realistic and knowledgeable approach with 15 years of technical excellence to solve complex federal and commercial IT challenges, transform how organizations operate, and protect our Customer's critical infrastructure.

Sara Software Systems, LLC is a process-driven and quality-focused company and we are appraised at Maturity Level (ML) 3 by the CMMI Institute for both DEV SVC. Our CMMI DEV ML3 appraisal was specifically focused on Agile and DevSecOps. We are International Standards of Organization (ISO) 9001:2015, ISO 20000-1:2011 and ISO 27001:2013-certified.

Sara Software Systems, LLC is a leading technology Services provider with focus in Application Development and Modernization, Agile Transformations, Program Management , Information Technology , Software development, Cybersecurity, IT infrastructure, Business Process Reengineering and Service Desk services for Federal Agencies and commercial organizations. We serve the business needs of our customers by providing strategy, program management, architecture, and sustainment of information technology solutions both in traditional waterfall and agile methodologies that transform ideas to value. Company Description Sara Software Systems, LLC founded in July 2004 is a small, woman, minority owned and economically disadvantaged 8(a) business as approved by the Small Business Administration (SBA). Owned and managed by experienced IT professionals, we bring a realistic and knowledgeable approach with 15 years of technical excellence to solve complex federal and commercial IT challenges, transform how organizations operate, and protect our Customer's critical infrastructure.

Sara Software Systems, LLC is a process-driven and quality-focused company and we are appraised at Maturity Level (ML) 3 by the CMMI Institute for both DEV SVC. Our CMMI DEV ML3 appraisal was specifically focused on Agile and DevSecOps. We are International Standards of Organization (ISO) 9001:2015, ISO 20000-1:2011 and ISO 27001:2013-certified.

Sara Software Systems, LLC is a leading technology Services provider with focus in Application Development and Modernization, Agile Transformations, Program Management , Information Technology , Software development, Cybersecurity, IT infrastructure, Business Process Reengineering and Service Desk services for Federal Agencies and commercial organizations. We serve the business needs of our customers by providing strategy, program management, architecture, and sustainment of information technology solutions both in traditional waterfall and agile methodologies that transform ideas to value.