Servicenow Developer

ServiceNow Developer

Position Summary

The ServiceNow Developer will be responsible for the development, design, and administration of solutions within the ServiceNow environment. This includes the creation and modification of applications, workflows, and processes to enhance and automate business processes in the ServiceNow platform.

Responsibilities:

• Design, develop, and customize ServiceNow applications and services, based on business requirements.

• Create and maintain business rules, UI policies, UI actions, client and server scripts, and access controls in ServiceNow.

• Work closely with business and IT teams to gather input to support ongoing business needs for ServiceNow configuration, implementation, and support.

• Use agile methodologies to manage and execute ServiceNow tasks and projects.

• Develop workflows, catalog items, and customer-friendly interfaces within ServiceNow.

• Create and configure reports and dashboards according to business requirements.

• Maintain and support ServiceNow updates and upgrades, ensuring best practices are followed.

• Provide training and documentation to other members of the team to support end-user training.

Qualifications:

• 2-4 years of ServiceNow experience

• ServiceNow scripting (JavaScript, HTML, Jelly, Angular), platform configuration, customization, custom application design and development, App Studio, and application deployments.

• Experience with ACLs, business rules, script includes, client scripts, workflows, UI actions, UI policies, dictionary entries, and catalog items.

• Service portal configuration and development

• Flow Designer/Workflow building and maintenance.

• Experience configuring/customizing core applications such as CSM, FSM, Mobile Apps, Workspaces, App Studio, Service Portal

• Integration experience (SOAP, REST, JSON, JDBC, and file imports)

• ServiceNow administration experience a plus

• Ability to work through problems and troubleshoot production and non-production related issues.

• Excellent Communication skills when working with the business, other areas of IT, and team members.

• Creative mindset with the ability to think outside the box.

• At least one year of experience implementing systems using Agile/Scrum methodologies.

Preferred Skills:

• Orchestration

• ServiceNow Certified Systems Administration (CSA) certification

• One or more Certified Implementation Specialist Certifications

• ServiceNow Certified Application Developer Certification

• Portal development (Angular , HTML, CSS)

• Experience with any languages outside of JavaScript (Java, C, C++, Python, PowerShell, etc.)

• Familiarity or experiences with ERPs or Databases using SQL (Microsoft SQL Server, Oracle, Azure, etc.)

Founded in 1991, Rooms To Go is one of the largest and fastest growing furniture retailers in the US with over 250 stores in ten southern states, eight distribution centers and an e-commerce business. Rooms To Go offers a collaborative work environment within a supportive culture.

Rooms To Go Benefits:

• Medical, dental, and vision insurance

• 401(k) with company match

• Associate discounts including furniture

• Company paid life and disability insurance

• Paid time off

• Employee Assistance Program

• Wellness Programs

• And more!

Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws.

Applicants must be authorized to work in the U.S.