Primary Location Tampa, FL
V-Soft Consulting is an end-to-end recruiting and staffing solution provider known for our ability to provide highly qualified consultants for any project at any scale.
What makes us different? Our expertise is derived from over 20 years of delivering world-class IT staffing, consulting, and managed services to Fortune 1000 and mid-market companies in the U.S., Canada, and Asia. V-Soft is a trusted partner with experience across diverse technology stacks to help business get IT done.
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V-Soft Consulting is currently hiring for a ServiceNow Architect for our premier client in Tampa, FL. This is a contract/contract-to-hire position in the telecommunications industry.
The ServiceNow Architect will be part of the team that is accountable for the overall multi-tenancy instance of ServiceNow which includes both internal and external ServiceNow domains. This includes the development and automation of various workflows, including the onboarding and set up of new customers within the environment. This position reports to the Manager of Security Operation Center Enablement.
WHAT YOULL NEED:
Technical Requirements and Certifications
1 ServiceNow Certification (Developer or Administration)
Cyber Security Background/Experience
AngularJS Programming Experience
Expert in the domain of platform architecture, performance tuning and application maintenance
ITIL Certification or experience leveraging ITIL and leveraging the Service Lifecycle
Customer-facing technical consulting experience with ServiceNow
Project Management Certification is a plus
Education and Experience
Bachelors Degree in a Computer Science or related field, or equivalent experience.
Familiarity with Software Development Lifecycle
3+ years of ServiceNow Administration/Development Experience
Extensive knowledge of Business Rules, UI Policies, UI Actions, Client Scripts, ACLs, Glide Ajax, JSON, Inbound Actions, Notifications, and Workflow Activities.
ServiceNow Domain Separation Experience
API Integration Implementation and Troubleshooting Experience
WHAT YOULL DO:
Acting as the primary design and implementation SME on all things ServiceNow
Expert in the various modules of SNOW such as Incident, Problem, Change, ITOM, Event Management, CMDB/Asset, SLM, Knowledge Management, Report/ Performance Analytics, Service Catalogs, Content Management System/Service Portal, Web Service Integration and new custom application development.
Able to understand services portfolio, comprehend requirements and support project teams looking to utilize SNOW
Provide final approval on enhancements that will be developed and pushed to production
Run meetings to prioritize enhancements for ServiceNow with multiple business units
Work with the customers as needed (training, integrations, demos, etc.)
Develop Business Rules, UI Policies, UI Actions, Client Scripts, ACLs, Glide Ajax, JSON, Inbound Actions, Notifications, and Workflow Activities.
Maintain and implement multiple integrations with 3rd party platforms (ServiceNow, SAML, Resilient, JIRA, HPSM, etc SOAP/REST)
Configure and maintain mid-servers as needed
Collaborate with team members to look for ways to continuously improve our enterprise platform related processes (i.e. Incident Management, Problem Management, Change Management, etc.)
Work with development team to migrate updates into the production environment
Monitor health, usage and overall compliance of the application
Maintain current knowledge of relevant ITSM practices and technologies
Could require travel up to 0-20%
Qualified candidates should send their resumes to
V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India and across the U.S., including Madison, Chicago, Denver, Harrisburg and Atlanta. Known as an agile innovative technology services company, we were recently rewarded the Large Business of the Year award from Louisville Business First and were recognized among the top 100 fastest growing staffing companies in North America.
For more information or to view all our open jobs, please visit or call .
1 ServiceNow Certification, Cyber Security, AngularJS, ITIL Certification
Contract to Hire
V-Soft Consulting Group, Inc