Service Transition Engineer

Overview

Work Where it Matters

Qivliq Federal Group, an Akima company, is not just another federal IT contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At Qivliq, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders , Qivliq provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers , Qivliq delivers leading edge IT expertise, ensuring high-performing infrastructure systems in support of complex missions.

As a Qivliq employee , you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.

Job Summary:

We are seeking a highly skilled Service Transition Engineer to join our team, supporting projects on the Air Force network. As a Service Transition Engineer, you will play a crucial role in analyzing products, facilitating deployments, and overseeing the sunset of systems, primarily focusing on cloud services.

Responsibilities

Job Responsibilities:

• Analyze Products: Evaluate various products and technologies to determine their suitability for deployment within the Air Force network environment.

• Facilitate Deployments: Lead the deployment process of new services and technologies, ensuring seamless integration into existing infrastructure while adhering to Air Force network standards and protocols.

• Sundown Systems: Coordinate the decommissioning process of outdated systems and services, ensuring a smooth transition to newer, more efficient solutions.

• Troubleshoot: Diagnose and resolve technical issues related to deployed services, providing timely solutions to minimize disruptions to operations.

• Documentation Review: Read and interpret product documentation to gain insights into functionalities, limitations, and best practices, utilizing this knowledge to make informed recommendations to the government.

• Collaboration: Work closely with cross-functional teams including network engineers, system administrators, and project managers to ensure successful project delivery and operational excellence.

Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices related to service transition and cloud computing, and actively contribute to process improvement initiatives.

Qualifications

Minimum Qualifications:

• Must have 8 years of IT/applicable experience (A BS/BA can substitute for 4 years)

• Presentation and writing skills.

• Experience with MS Office: Word, Excel, PowerPoint, Project.

• Coordinating meetings, teleconferences, and drafting minutes.

• Creating schedules.

• Briefing leaders.

• Active SECRET clearance.

Desired Qualifications:

• Prior DoD or USAF working experience.

• Technical Expertise: Strong background in network engineering, system administration, or related fields, with a solid understanding of cloud services and technologies.

• Analytical Skills: Ability to analyze complex technical products and systems, identify potential issues, and propose effective solutions.

• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively convey technical information to both technical and non-technical stakeholders.

• Problem-Solving Abilities: Proven track record of troubleshooting technical issues and implementing solutions in a timely manner.

• Attention to Detail: Meticulous attention to detail, ensuring accuracy and precision in all aspects of work, including documentation and implementation.

• Team Player: Strong interpersonal skills and the ability to work collaboratively within a team environment.

Posted Salary Range

Negotiable

Benefits Information

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and part-time employees.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. All applicants will receive consideration for employment, without regard to race, color, religion, creed, national origin, gender or gender-identity, age, marital status, sexual orientation, veteran status, disability, pregnancy or parental status, or any other basis prohibited by law. If you are an individual with a disability, or have known limitations related to pregnancy, childbirth, or related medical conditions, and would like to request a reasonable accommodation for any part of the employment process, please contact us at job-assist@akima.com or 571-353-7053 (information about job applications status is not available at this contact information).

Job: Information Technology

Travel: None

Organization: Qivliq Federal Group

Clearance: SECRET

Work Type: On-Site

Remote: No

ReqID: 2024-8405