Service Technician

Rod Martin's Complete Basement Systems Pittsburgh , PA 15201

Posted 2 months ago

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Baker's Waterproofing, a Groundworks company is growing rapidly and seeks a proven Service Technician. Baker's purpose is to redefine the construction industry by pushing beyond the status quo and providing our customers with a remarkable experience. We have been recognized with the following awards for our achievements: Pittsburgh Business Ethics Award 2017 & 2012, Family Business Award 2016, Washington County Certificate of Community Service 2016, BBB Torch Award and runner-up 2012, 2009, 2007, and more.

At Baker's Waterproofing we redefine our industry not only for our customers, but also for our employees. We highly value our employees and strive to make our company a great place to work. We offer a fun and family-oriented environment, a casual dress policy, the tools and training you need to get the job done the right way, and a competitive pay and benefits package. We are dedicated to finding a Service Technician that would be a great fit for our company, and most importantly our customers!

Our Service Technicians inspect company-provided and self-generated leads for servicing preexisting equipment installed by Groundworks and close sales in the basement waterproofing and foundation repair field. At Groundworks Companies, we provide qualified, high quality leads-appointments, so there is no cold calling required!

What we provide for our employees:

  • Bi-weekly Pay
  • Hourly Plus Commission
  • Full-Time Nonseasonal Work

  • Superior Training will Ensure YOU Start with Immediate Success

  • Competitive and Rewarding, Family-Oriented Culture

  • Advanced Leadership Training Opportunities

  • 91% of Promotions Are Internal Employees
  • Company Provided Vehicle & Gas Card

Job Responsibilities:

  • We provide appointments made by a customer care representative which are scheduled based on your availability.

  • Travel to a customer's home on a pre-set appointment using a company vehicle.

  • Build rapport with homeowners and professionally represent the Company.

  • Perform yearly maintenance visits, examining work previously completed.

  • Perform reactive service appointments, diagnosing and fixing any issues.

  • In some cases, install the additional products purchased by customer.

  • Adhere to safety/health regulations and procedures when carrying out construction operations

  • Examines work done by the company and determines potential warranty or non-warranty work.

  • Recommends additional products and services to enhance or improve original installation or remedy a potential issue.

  • Responsible for communicating to service manager job completions or complications, and completing and submitting all necessary

What is required to join our team as a Service Technician:

  • Construction/Home Improvement experience preferred.

  • Skill in operating construction equipment and/or power tools.

  • Troubleshooting and Problem solving.

  • Comfortable working in confined spaces.

  • Ability to pass pre-employment screening, to include a background check.

  • High school diploma or GED preferred or equivalent experience.

  • At least one year of sales experience preferred.

Physical requirements

The position lifts heavy objects and/or up to 50 lbs., walks and stands for long periods of time and performs strenuous physical labor. The employee lifts, pushes, pulls or carries objects; uses abdominal and lower back muscles to provide support over time without fatigue; and effectively lifts and carries heavy loads. The position requires good manual dexterity (hand, hand and arm, two hands) and multi-limb coordination. It also requires the ability to quickly move arms and legs. The employee must have excellent stamina. Seeing with the ability to read reports, data, statistics and information on computer screens are required.

Groundworks is the nation's fastest-growing foundation repair company and a recognized leader in our field. We win every day by being the best at being better. We seek only the most hard-working and dedicated people to join our team. If you are a leader, seek to grow every day both personally and professionally, and are humble, hungry and ready to grind, you are a perfect candidate for our position. Contact our recruiter now and let's start a conversation about your future with our team.

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Service Technician

Rod Martin's Complete Basement Systems