Service Technician, Refrigeration And Appliance Repair

Sears Home Services Des Moines , IA 50309

Posted 2 months ago

As an Appliance Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.Appliance repair responsibilities include:
• Providing timely and quality repairs of customers’ products
• Maintaining high-quality customer service and care
• Promoting and selling additional products and services
• Meeting key performance metrics and/or productivity goals
• Providing knowledgeable and courteous repair service
• Looking for ways to improve business performance and enhance the customer experience
• Communicating benefits of the Value Added Services Process to the customerRequirements of the Service Technician role include:
• CFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
• High school diploma or general education degree (GED)
• At least 1 – 2 years of appliance repair or refrigeration experience, preferred
• Ability to use a computer for parts inquiries and ordering
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to perform accurate repair of customer product
• Ability to follow directions and specific process steps to ensure quality workmanship
• Flexibility to work variable and flexible hours, including overtime
• Must complete all technician training elements within required timeframes
• Must possess and maintain a valid state driver’s license for the state in which you are applying
• Must be at least 18 years of age
• Ability to occasionally lift up to 100 lbs.

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Service Technician, Refrigeration And Appliance Repair

Sears Home Services