Service Technician - Philpott Ford

Job Description

Summary:

The Automotive Service Technician is responsible for performing vehicle repair and maintenance work as assigned in accordance with dealer and factory standards.

Duties and Responsibilities

• Utilize diagnostic equipment to identify mechanical, electrical, and other vehicle issues.

• Perform routine maintenance and repairs on engines, transmissions, brakes, and other automotive systems as outlined on repair orders.

• Work efficiently to diagnose malfunctions and complete repairs within established timeframes.

• Collaborate with service advisors and parts department to prioritize and schedule repairs.

• Conduct thorough quality inspections to ensure all repairs meet or exceed industry standards or verify if additional safety of service work is required.

• Address any issues or discrepancies promptly with Service Advisor (parts, time promised, etc).

• Communicate with customers to understand vehicle issues and explain recommended repairs.

• Provide accurate cost estimates and timelines for repairs.

• Document all diagnostic and repair activities accurately.

• Complete repair orders and maintain detailed records of services performed.

• Attend factory-sponsored training classes to stay informed about the latest automotive technologies and industry trends.

• Attend training sessions to enhance skills and knowledge.