NationServe, a subsidiary of The Overhead Door Corporation, has an opening for a Residential Garage Door Service Technician.
What does NationServe have to offer?
At NationServe, we recognize people as the core of our strength. Thats why we provide a comprehensive benefits package to our employees, including medical, dental and life insurance. Employees also enjoy the freedom of optional benefits suited to their needs and lifestyles, so they take home benefits that are customized for them.
Health and Dental 2 options
Company Paid Life and Disability
Employee Purchase Program
As a Field Service Technician, you will maintain rapport with customers, ensure your personal equipment is in good working order and document any service and installation actions by completing forms, reports, logs and records.
As a Field Service Technician, you will service existing accounts by analyzing work orders, investigating complaints and resolving problems.
Additional responsibilities for the Field Service Technician include:
Ordering and gathering components and parts
Performing acceptance tests
Suggesting improved methods and techniques to customers regarding door care and operation
Recommending system improvements to customers
Keeping service information confidential
Participating in educational opportunities and reading professional publications to stay current on your technological knowledge
6 month -1 year related installation or construction experience
Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
Ability to read and interpret documents such safety rules, operating and maintenance instructions, and procedure manuals.
Basic math skills required.
Ability to read a tape measure and convert nominal measurements
Willingness to learn product and processes.
Must have valid DL
High School Diploma or GED