Service Technician (Level C)

About Asbury

Nalley Automotive is part of Asbury Automotive Group (NYSE: ABG) is a Fortune 500 company and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our DRIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer. At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.

Do you have a passion for repairing cars, assisting with providing exceptional guest experiences, and being an innovator in the automotive industry?

As a Service Technician at Toyota Roswell,your role is not just about repairing cars; it's about positively impacting our business and guests daily. We are looking for intelligent, energetic, technically-focused technicians who can help us redefine the car-servicing experience. Does this sound like you? Apply now and join our mission to provide exceptional guest experiences!

Pay and Recognition:

• Weekly pay

• Paid holidays & paid time off

• Paid training

• Stock equity grant awards (select management and front-line team members eligible!)

Insurance / Retirement:

• Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans

• Up to 8 weeks of paid pregnancy leave (disability leave)

• Health savings

• Flex spending accounts (tax-free)

• Short-term and Long-term disability plans

• Life Insurance (Whole Life and Term)

• 401k with company match

Learning, Tuition Assistance, and Career Development:

• Digital career path tool to assist with career development

• Continuous training through Asbury University

• Professional growth and development opportunities

Additional advantages:

• Student loan relief resources

• Employee assistance program

• Employee discounts on vehicle purchases, parts, and service repairs

• Scholarship awards

• Opportunities to join our community service initiatives

• Aggressive Employee referral program with bonus opportunities

The C-level Service Technician is responsible for understanding and completing routine repairs necessary to repair guest vehicles. This individual will perform general repairs and diagnosis with some assistance. These repairs include but are not limited to, light engine work, transmissions, clutches, drive shafts, electrical systems (starters and alternators), HVAC systems, and steering and suspension systems. This individual will have the majority of their manufacturing certifications.

Job Duties & Responsibilities:

• Make accurate use of the multi-point inspection form on each vehicle

• Document all work performed and recommended on the assigned repair order

• Communicate with the service advisor when additional work is needed or if repairs cannot be completed within the promised time

• Maintain technician proficiency as specified by Asbury standards

• Conduct road tests to determine work needed and to confirm work was successfully completed when necessary and practical

• Perform all levels of diagnosis and repair on vehicles

• Perform all levels of preventive/routine maintenance services

• Utilize product and technical training as assigned by the manufacturer and management

• Participate in manufacturer-sponsored training programs and schools to continuously expand your knowledge of new technology

• Maintain manufacturer (CSI) Customer Satisfaction Index at or above the Asbury specified goal(s) in service for district, regional, and national scores

• Complete the work, notations, and time-keeping necessary for the successful completion of warranty repair orders and the filing of warranty claims

• Report to management any situation or condition that would jeopardize the safety, welfare, or integrity of the dealership, its guests, or employees

• Take care to ensure that guests' vehicles are returned to them as clean as they were before being serviced

• Understand and complete required training for compliance with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.

• Comply with all federal, state, and local laws, as well as company policy, regarding safeguarding all guest vehicles, property, and information

• ASE certifications are heavily preferred

• Manufacturer certifications are heavily preferred

• Previous automotive technician experience is required

• Must have essential tools

• Must have excellent technical and mechanical skills

• Must be a team player and have the ability to work repetitively on complex tasks

• Must be a minimum of eighteen years of age

• Must have a valid driver's license

• Must be able to pass pre-employment screening (background & drug test)

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Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.

Other details

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• 11130 Alpharetta Hwy, Roswell, GA 30076, USA