Primo Water is a fast growing consumer products company. We are seeking a Service Technician who will perform maintenance and repair functions of a more complicated nature of water vending and ice bagging machines in accordance with the Company's Best Practices and as required in assigned district(s). Ideal candidates for this position are self-motivated who have good customer service and communication skills. Must have mechanical aptitude, general math and computer skills and enjoy working outdoors. Most of the job duties are performed independently and with limited supervision.
Salary and Benefits:
Our total compensation approach for this position includes a competitive base salary and a company-provided vehicle with all related expenses paid for by the Company. In addition, we offer an excellent benefits package that includes medical, dental, vision, life insurance, long-term disability and a 401(k) Plan.
With 300+ million dollars in revenues and as a leading brand of water dispensers and bulk water solutions, Primo offers your family convenient ways to live healthier and save money. Primo Water operates beverage dispensers, distributes, and operates over 26,000 water, ice and specialty beverage vending machines. Primo's sophisticated water treatment; filtration and vending systems provide convenient, low cost access to great-tasting, high quality water and ice.
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Primo Water maintains a drug free workplace.
Partial List of Responsibilities:
Performs routine service, maintenance and repair of water and ice vending machines on a regular service cycle at all locations on assigned route.
Records service and maintenance activity on water and ice vending readings on the handheld scanner and transmits daily activity to Corporate Headquarters at the end of the day.
Where applicable, ensures that collections are made, transported and deposited as instructed in a timely, accurate and safe manner.
Drives a Company-provided vehicle in a safe manner and observes all security measures established by Primo in the operation of its vehicles. Keeps vehicle clean at all times and reports any malfunction promptly for repair.
Prepares for each workday by making sure that the vehicle is adequately supplied with the proper tools, filters, test equipment, parts, etc. Maintains proper inventory of all tools and supplies checked out and reports monthly inventory counts.
Ensures all service calls in assigned route are resolved within the timeline outlined by the Company's policies and closed at the time the machine is serviced.
Due to the nature of some remote routes, where there's limited staff resources due to the geographical location, the Service Technician may be required to be on "Call-In" or available to cover service calls on weekends and on Company-observed holidays. In either case, the Company's "On-Call" pay guidelines will apply.
High School Diploma or G.E.D. equivalent
Valid Driver License with a clean driving record and a satisfactory background check will be required
Basic understanding of plumbing (water flow, pipes, valves, etc.) and some mechanical devices (i.e., motors, switches, etc.).
Ability to read, write, and follow verbal and written instructions, including the use of a procedure/training manual
Able to frequently lift and/or move 10 pounds and periodically lift and/or move up to 50 pounds
Assertive ability to troubleshoot, manage and diffuse tense situations caused by machinery breakdowns through exceptional customer service skill set and technical knowledge
Self-sufficient, positive attitude, professional demeanor and appearance
Ability to prioritize and have an acute sense of urgency
Excellent verbal and written communication, organizational and time management skills
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