Service Technician

Illinois Tool Works Kansas City , KS 66101

Posted 2 months ago

Job Description:

Service Technician - Kansas City

Are you mechanically and electrically inclined? Do you like providing customers with quality service solutions? Join our team and become a part of the leading nationwide provider of commercial food equipment service.

Who are we?

Hobart Service, an Illinois Tool Works Company, has been in business for over 120 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, giving back to the communities where they live and work, and demonstrating the ITW values of Integrity, Simplicity, Trust, and Respect.

About the opportunity:

  • You will be adjusting, aligning, assembling, calibrating, inspecting, lubrication, and testing of Hobart equipment

  • You will conduct problem diagnosis including electrical/mechanical and electronics troubleshooting

  • You must be able to be innovative and use common sense to remedy a situation so the customer may resume operations

  • You will maintain frequent contact with the office to receive service assignments and review service problems with advisor, supervisor, or manager

  • You must consistently achieve or surpass productivity and service labor revenue goals assigned by management

  • You must maintain working knowledge of latest modifications, retrofit, etc. for equipment assigned to service

  • You must maintain a working knowledge or parts stocking and identification methods, practices and procedures

  • You will assist others on equipment installations or in performing major repair assignments

  • You will be responsible for inventory and a professional appearance of service vehicle

  • You must satisfactorily complete factory schools and audio/visual field training as required

  • You will work overtime as required, including on call

  • You will assist in obtaining long life maintenance contracts

  • You must comply with all service policies and procedures of Hobart Service

  • You must maintain personal image to meet or exceed company standards

What you'll bring to the table:

  • You must have an accredited High School Diploma or GED

  • You must have 0-2 years of similar electrical/mechanical experience

  • You must have a valid Driver's License and ability to drive multiple hours daily

  • You should be able to work Overtime and On-Call as required

  • You must be able to attend our industry leading training at our corporate headquarters in Troy, OH

Physical Requirements:

  • Lifting 50-75 lbs. with or without assistance

  • Climbing up to 8 ft. with ladder

  • Occasional roof access may be necessary

  • Extensive walking up to 3-5 miles/day

  • Extensive driving up to 5-6 hours/day

  • Kneeling, squatting, bending, pushing/pulling

  • Exposure to noise, heat, cold, slippery, wet, dirty conditions

Why work for us?

  • Competitive pay

  • Great insurance options with low premiums

  • Paid vacation and holidays

  • 401K with company match

  • Extensive on-the-job, online, and classroom training

  • Service vehicle, uniforms, and safety equipment provided

  • Safety-conscious work environment

Hobart Service is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

ITW and Hobart Service are committed to providing a healthy and safe environment for all employees. To demonstrate this commitment, Hobart Service is tobacco-free (including e-cigarettes) on campuses and within company vehicles and maintains a drug-free workplace.


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Service Technician

Illinois Tool Works