Job Description: Req/Job ID: 957419BR
Employing Entity: Sears, Roebuck and Co.
Employment Category: Regular, Full-time
Job Function: Repair/Installation
Store ID: 24411: IH-Pittsburgh PA-USW
SERVICE TECHNICIAN * REPAIR TECHNICIAN * HVAC REPAIR
Sears Home Service, the home solutions division of Sears Holdings Corporation, is the nation's largest product repair service provider, providing more than 52 million solutions for homeowners annually is looking for an experienced In-Home Service Technician with a great attitude and the ability to help customers with their appliance repairs.
As an HVAC Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills.
For the HVAC Technician, we provide the following:
Home dispatched (most locations)
Various incentive plans
Job RequirementsHVAC Technicians have opportunities to repair Air Conditioners and AC Systems, Dehumidifiers, Heat Pumps, Furnaces, HVAC, Oil/Boilers, Refrigerators, Freezers (sealed and non-sealed systems) and a variety of other home appliances in the customers' homes.
Requirements of the HVAC Technician role include:
Providing timely and quality repairs of customers' products
Maintaining high-quality customer service and care
Promoting and selling additional products and services
Meeting key performance metrics and/or productivity goals
Providing knowledgeable and courteous repair service
Looking for ways to improve business performance and enhance the customer experience
Communicating benefits of the Value Added Services Process to the customer
Maintaining truck stock inventory within the prescribed company guidelines and standards
Following the truck maintenance schedule and keeping a clean, organized truck
HVAC Repair requirements include:
CFC/EPA Certification is required to have or be willing to obtain (applicants holding a master-level trade/occupational license(s), ie HVAC/Mechanical, Electrical, General Contractor, Plumbing may be used to qualify or given hiring preference and additional compensation based on business needs)
High school diploma or general education degree (GED)
At least 1 2 years of HVAC or Refrigeration repair experience, preferred
Ability to use a computer for parts inquiries and ordering
Working mechanical knowledge, including the use of tools and test equipment
Ability to perform accurate repair of customer product
Ability to follow directions and specific process steps to ensure quality workmanship
Flexibility to work variable and flexible hours, including overtime
Must complete all technician training elements within required timeframes
Must possess and maintain a valid state driver's license for the state in which you are applying
Must be at least 18 years of age
Ability to occasionally lift up to 100 lbs.
At Sears, we provide competitive pay and ongoing training in a collaborative, supportive, and team-oriented setting. In the Service Technician role, you will enjoy working independently as a representative of a leading retailer and in-home service provider.