Location: Greensboro, North Carolina
Responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work.
This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Examines customer vehicles.
Identifies necessary vehicle repairs and maintenance.
Maintains CSI at or above company standards.
Estimates cost of repairs.
Performs vehicle repairs and maintenance.
Documents services performed.
Performs services efficiently and according to dealership guidelines.
Follows dealership and manufacturer service guidelines.
Requests necessary parts.
Follows Safeguards rules and regulations
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Thorough knowledge of automotive parts and systems. Demonstrable mechanical skills and knowledge. Technical training or commensurate technical experience required. Ability to deal effectively with Customers and dealership personnel.
Verbal and Writing Ability:
Ability to read and comprehend instructions, correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers and other employee.
Ability to add, subtract, multiply and divide.
Ability to apply common sense understanding to carry out instructions. Ability to understand and follow technical manuals.
Certificates and Licenses:
Valid Driver's License
Ability to learn parts department computer inventory and ordering system.
Duties are performed primarily in the service area. Work includes movement around vehicles, working in various physical positions, and the safe operation of power tools and test equipment. Service Technicians may be exposed to loud noise, vibration, exhaust fumes, and other service and repair conditions. The Service Technician frequently interacts with customers, service advisors and the service manager.
Must be able to lift up to 50 pounds. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.
Competency: To perform the job successfully, an individual should demonstrate the following competencies:
This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.
Hendrick Automotive Group is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.
Hendrick Automotive Group