Service Technician - Greater La/Orange County Area

Cook Security Group Corona , CA 92882

Posted 1 week ago

Cook Security Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Electronic Security Service Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture.

Location: Greater Los Angeles and/or Orange County Area

Summary:Responsibilities include, but are not limited to, installing wires and equipment,

responding to service calls, conducting site surveys, performing installation startup, system

commissioning, and customer training by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

1.Travels to client's site for alarm failure troubleshooting and repair. Expected to travel for

up to a week at a time when necessary.

2.Installs and services electronic and physical security products including pulling wire per

applicable specifications and codes.

3.Installs and wires electronic equipment used in systems.

4.Accounts for all installation and service tools/equipment and all job parts/inventory.

5.Tests all installed/serviced equipment to ensure proper performance and compliance

with customers requirements and all applicable codes.

6.Troubleshoots and repairs electronic and physical security equipment.

7.Communicates important project status information to management as necessary

(installation or service).

8.Communicates with customers on job status or completion (installation or service).

9.Conducts site surveys upon request of management.



  1. Completes and turns in all required paperwork in a timely manner according to

established procedures and deadlines, i.e. timesheets, expense reports, change orders,

equipment transfers, etc.



  1. Follows Purchasing procedures using database system and supervisor approval to

account for products needed.



  1. Maintains and controls assigned truck stock inventory in an organized manner. Reports

stock items during company inventory audits.



  1. Maintains control, and safeguards all company or customer property or information of

which employee has been entrusted.



  1. Ensures company vehicle is maintained according to established standards. Keeps

vehicle clean, inside and out.



  1. Maintains clean driving record and operates company vehicles using safe driving

practices.



  1. Responsible for training less experienced employees and trainees on company

procedures, systems, and installation/service techniques.



  1. Ensures all work is preformed to CSG quality standards and practices.

  2. Works in compliance with Federal/State laws regarding safety of self and others at all


times.



  1. Expected to solicit new business when not working on service or installation.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.

Education/Experience:

HS Diploma or GED equivalent; Three to five years related experience and/or training; or

equivalent combination of education and experience.

Qualifications:

  • High School Diploma or GED equivalent.

  • 2-5 years related experience and/or training; or equivalent combination of education and experience.

  • Customer service experience is a plus.

  • Willing to train on security equipment.

  • Valid driver's license and clean driving record.

  • Ability to lift to 50lbs

Cook Security Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis ["protected class"] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

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Service Technician - Greater La/Orange County Area

Cook Security Group