Service Technician - Greater La/Orange County Area

Cook Security Group Corona , CA 92882

Posted 1 week ago

Cook Security Group, listed as a 100 Best Companies to Work for, is looking for a Full-Time Electronic Security Service Technician with excellent customer service, communication, and time management skills, a professional attitude and appearance, and the ability to integrate into our "We Make It Happen!" culture.

Location: Greater Los Angeles and/or Orange County Area

Summary:Responsibilities include, but are not limited to, installing wires and equipment,

responding to service calls, conducting site surveys, performing installation startup, system

commissioning, and customer training by performing the following duties.

Duties and Responsibilities include the following. Other duties may be assigned.

1.Travels to client's site for alarm failure troubleshooting and repair. Expected to travel for

up to a week at a time when necessary.

2.Installs and services electronic and physical security products including pulling wire per

applicable specifications and codes.

3.Installs and wires electronic equipment used in systems.

4.Accounts for all installation and service tools/equipment and all job parts/inventory.

5.Tests all installed/serviced equipment to ensure proper performance and compliance

with customers requirements and all applicable codes.

6.Troubleshoots and repairs electronic and physical security equipment.

7.Communicates important project status information to management as necessary

(installation or service).

8.Communicates with customers on job status or completion (installation or service).

9.Conducts site surveys upon request of management.

  1. Completes and turns in all required paperwork in a timely manner according to

established procedures and deadlines, i.e. timesheets, expense reports, change orders,

equipment transfers, etc.

  1. Follows Purchasing procedures using database system and supervisor approval to

account for products needed.

  1. Maintains and controls assigned truck stock inventory in an organized manner. Reports

stock items during company inventory audits.

  1. Maintains control, and safeguards all company or customer property or information of

which employee has been entrusted.

  1. Ensures company vehicle is maintained according to established standards. Keeps

vehicle clean, inside and out.

  1. Maintains clean driving record and operates company vehicles using safe driving


  1. Responsible for training less experienced employees and trainees on company

procedures, systems, and installation/service techniques.

  1. Ensures all work is preformed to CSG quality standards and practices.

  2. Works in compliance with Federal/State laws regarding safety of self and others at all


  1. Expected to solicit new business when not working on service or installation.


To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable individuals with disabilities

to perform the essential functions.


HS Diploma or GED equivalent; Three to five years related experience and/or training; or

equivalent combination of education and experience.


  • High School Diploma or GED equivalent.

  • 2-5 years related experience and/or training; or equivalent combination of education and experience.

  • Customer service experience is a plus.

  • Willing to train on security equipment.

  • Valid driver's license and clean driving record.

  • Ability to lift to 50lbs

Cook Security Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally-recognized basis ["protected class"] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Small Business Consultant South Orange County Area

Bank Of America Corporation

Posted 2 months ago

VIEW JOBS 9/3/2020 12:00:00 AM 2020-12-02T00:00 Job Description: At Bank of America, we handle the finances of over 67 million client relationships every day, including helping them save, borrow and invest for today and for their future. We stand by our clients each and every day giving them the power to realize their personal and business financial goals and help make their financial lives better. If you join our team, we'll count on you to care for, advise and guide our small business clients when they need us most - whether they're just starting out, expanding or managing the day-to-day. We're looking for people with passion and drive to provide comprehensive financial solutions to our small business clients. You'll be empowered to deliver the full spectrum of business and personal financial solutions to meet our client's needs and help make their financial lives better. As part of the Bank of America team, Small Business Consultants have access to industry-leading products and services, award-winning platforms and client education - all designed to meet the unique life priorities of our clients. Small Business Consultants partner closely with financial center employees as part of one team that delivers exceptional client care - your role will be to acquire and deepen small business relationships through face-to- face meetings. You'll actively connect with our clients through outbound telephone calls and execute consistent follow-up routines to meet their needs. The Small Business Consultant role is a great step toward a rewarding and successful career. At this stage, you'll start building the relationships that can shape your career, and be exposed to the products, platforms, and tools needed to serve clients. From day one, you'll receive training from our award-winning Academy at Bank of America, including hands-on practice, personalized coaching and dedicated support throughout your on-boarding experience. With demonstrated success, you'll have the opportunity to advance into leadership roles such as a Small Business Banker Manager, or advance into other client professional roles- with unlimited opportunity to grow throughout the company. We'll help you * Get training and one-on-one coaching from managers who are invested in your success. You'll enroll in The Academy to develop as a consultant. * Build a quality external network of business relationships within your small business banking community. * Leverage the power of our company by working closely with internal and external partners to take advantage of the full capabilities of the bank. * Provide small business related guidance to financial center associates through huddles and team meetings. * Effectively balance sales performance, operational risk and client relationship care. As a consultant, you can look forward to * Unlimited potential for financial growth and incentive awards for meeting goals. * Growing your network to eventually grow your business. Leverage our relationships with one out of two U.S. households. You'll interact with banking clients and small business owners alike. You will also tap into a range of experts, from lending officers to financial solutions advisors. * Robust marketing support to reach wider audiences with greater appeal. * Ongoing professional development to deepen your skills and optimize your talent as the industry evolves and changes. We're a culture that * Believes in responsible growth and has a proven dedication to supporting the communities we serve. * Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience. * Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients and customers around the world. * Is committed to advancing our tools, technology and ways of working. We always put our clients first to meet their evolving needs. Required skills: * Has demonstrated experience and proven success with business to business sales, or small business banking. * Has strong communication skills with the ability to effectively influence clients. * Has effective customer service skills with ability to manage the full client end-to-end experience and problem resolution. * Has a proven sales track record. * Is able to build productive partnerships and working relationships. * Is experienced with outbound phone sales. Desired skills: * Experience with financial information, spreadsheets and financial skills. * Experience with inperson customer service and sales. * Experience working with small business clients. * Experience meeting or exceeding goals. * A working knowledge of small business products and services. * Bilingual skills. Shift: 1st shift (United States of America) Hours Per Week: 40 Learn more about this role Bank Of America Corporation Corona Del Mar CA

Service Technician - Greater La/Orange County Area

Cook Security Group