Service Technician - First Year Apprentice Job Description

Job Details

Level: Entry

Job Location: Irvine/CA - McKinley Elevator Corp

• Irvine, CA

Position Type: Full Time

Education Level: High School

Salary Range: $24.00 - $26.00 Hourly

Travel Percentage: Up to 25%

Job Shift: Any

Job Category: Construction

Description

Responsibilities:

• Become familiar with the Vertical Transportation Industry

• Assist lead technician in the maintaining, trouble shooting and repair of various types of accessibility equipment

• Become familiar with blueprints to determine the layout of system components

• Become familiar to connect electrical wiring to control panels and motors

• Become familiar with testing installed equipment to ensure that it meets specifications

• Become familiar with the Vertical Transportation Industry

• Become familiar with the organizations relevant to the Vertical Transportation Industry

• Become familiar with National Applicable Codes and Regulations

• Become familiar with Accessibility Industry terms

• Become familiar with types of accessibility and residential equipment

• Become familiar with Elevator Industry Field Employees Safety Handbook

• Become familiar with basic electricity and electrical symbols and meanings

• Become familiar with electrical schematics

• Become familiar with troubleshooting conveyance systems; including brakes, motors, switches, hydraulics and control systems

• Become familiar with tools and equipment required to maintain, troubleshoot and repair various types of accessibility equipment safely

• Become familiar with site conditions and what is required to safely maintain, troubleshoot and repair various types of accessibility equipment

• Become familiar with all components of the conveyances to properly identify each piece and its use to properly maintain and repair the conveyance

• Become familiar with all product service manuals

• Become familiar with EMT bending

• Become familiar with Soft Skills Training (critical thinking, teamwork, effective communication and resiliency)

• Become familiar with and read the service manual cover to cover prior to commencing any service

• Optional enroll in the CAT Program (Certified Accessibility Technician) and progress through/complete Course 1

• Become familiar with iPhone and apps, iPad and processing work orders in ServiceMax (SMAX) including creating Dash-1 work orders

• Communicate well with Customers, Lead technician and dispatcher on a regular basis

• Maintain tools necessary for this trade and become familiar with tools/parts inventory

• Ability to follow direction as well as work independently

• Demonstrate competence and proficiency in the field

• Contribute to team effort by performing additional duties as requested

• Demonstrate/show proof of competency of First Year Apprentice Skillsets

Physical Requirements:

• Prolonged sitting and standing

• Frequent customer interaction, must be able to speak and hear well enough to communicate with others

• Must be able to see well enough to drive, read electronic screens and electrical schematics and service/operation manuals

• Ability to hear, smell and touch

• Grasping/Feeling: must be able to write, type, and use hand and power tools

• Ability to think and process information quickly, clearly and accurately

• Strong reasoning ability; able to apply common sense, understanding to carry out detailed, but uninvolved, written or oral instructions; able to deal logically with problems & people

• Physically fit for lifting and moving equipment (up to 50 pounds)

• Ability to stand and work on ladder

• Ability to be led, ability to follow instructions, make suggestions and are willing to learn

• Ability to push, pull and perform overhead work

• Ability to work with various hand and power tools

• Finger Dexterity - use of finger/fine manipulation. The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

• Arm-Hand Steadiness

• The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position

• Manual Dexterity

• The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects

• Multi-limb coordination

• The ability to coordinate two or more limbs (for example, two arms, two legs or one leg and one arm) while sitting, standing or lying down

• Visualization

• The ability to imagine how something will look after it is moved around or when its parts are moved or rearranged

• Flexibility

• The ability to bend, stretch, twist, or reach with your body, arms and or legs

• Information Ordering

• The ability to arrange things or actions in a certain order or pattern according to manufacturer's guidelines. Maximize efficiency

• Depth Perception

• The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object

• Gross Body Equilibrium

• The ability to keep or regain your body balance or stay upright when in an unstable position

• Selective Attention

• The ability to concentrate on a task over a period of time without being distracted

• Reaction Time - the ability to quickly respond to a signal, e.g. sound, light picture, etc. when it appears

• Trunk Strength

• The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing

• Visual Color Discrimination

• The ability to match or detect differences between color, including shades of color and brightness

• Must be able to climb into/out of vehicle several times per day using 3 points of contact

• Must be able to use hands and arms to steer and to finger controls and adjust controls needed inside of vehicle

• Must be able to sit for long periods as well as walk for short periods, navigate stairs

• Must have enough leg and foot control to climb into vehicle, operate foot controls and safely navigate vehicle through traffic and weather

• Must able to bend, stoop, crawl and squat in order to perform a vehicle inspection

• Move two or more limbs together while remaining in place

• React quickly using hands, fingers and feet

• Determine the distance between objects; see objects in low light and while moving forward see objects off to the side

Qualifications

Qualifications:

• Excellent verbal and written communication skills

• Solid writing and grammar skills

• Highly organized

• Ability to work harmoniously with the public and co-workers

• Ability to successfully prioritize and meet customer needs

• Punctual and reliable

• Computer skills and proficiency including Microsoft office and other cloud based products

• Knowledgeable in basic hand tool and power tool functions

• Solid mechanical skills

• Strong attention to details and accuracy

• Trustworthy and maintains confidentiality

• Excellent problem-solver

• High School Degree or Equivalent and Mechanical/Electrical experience

• Maintain a valid California Driver's License and a clean driving record