Service Technician

FARO is an imaging company - and an imagining company. We envision a better, more insightful, and more powerful world realized through digital 3D means and measurement technologies. Right from the start, we have helped our customers make better decisions - faster and more accurately than anyone else in the industry.

We work with the largest companies on the planet to provide the solutions that enable them to overcome their most pressing industry challenges. In aerospace and automotive, we work with firms like SpaceX, NASA, Tesla and Volvo among others. In the construction industry, we work with the largest builders to scan and design astonishing projects. For public safety professionals, our forensics scanning tools solve crimes and document scenes with high tech gear you probably see on CSI and in the movies!

We believe that if it can be dreamed it can also be measured. And if it can be measured, it can also be realized.

The Laser Service position is based out of Exton, PA. and needed to perform duties such as test, diagnose and repair electronic units, devices or products, working within the limits of standard or accepted practices

FARO has a culture of innovation and an absolute commitment to reliability at all touch points. We encourage employee success by offering excellent benefits and a variety of career and training opportunities. FARO is completely focused on simplifying processes through innovation, integrity, teamwork, accountability and a friendly work environment.

This position requires:

• Associates Degree or equivalent training (eg. Military) in electronics,

• 1 yr exp in electronics assembly, testing, defect diagnosis and repair.

• Ability to use available soldering equipment to repair or modify printed circuit boards to IPC Standards.

• Familiarity with O-scopes, multimeters, spectrum analyzers, function generators and other common use electronic test equipment.

• High degree of manual dexterity.

• Ability to read schematic and assembly drawings.

ESSENTIAL FUNCTIONS:

• Work from checklists (Service, Production, & Quality), diagrams, schematics, drawings, kits, diagnostic Protocols, specifications and other documentation.

• Perform essential upgrades including the replacement of surface mount components on a wide range of electrical and electronic units, devices and products.

• Install PCB level and above firmware using a wide range of equipment including EPROM burners and flash programmers.

• Disassemble and reassemble electronic subsystems and simulate operations.

• Test and troubleshoot using computer software and test equipment/fixtures.

• Analyze units and diagnose electronic or electrical failures, which occur during any manufacturing or customer service operation.

• Utilize engineering Diagnostic Protocols and make recommendations for enhancement of these processes.

• Make any range of repairs or recommend repair methods to others as appropriate.

• Prepare required documentation and route units as required to maintain schedules and communicate related issues.

• Generate nonconformance reports (QPRs and VPRs) and track reoccurring problems. Determine causes of failures and communicate conclusion to engineering and to vendor technical contact as appropriate.

• Maintain specified equipment, checking operation and performing required routine setting adjustments or maintenance.

• Notify vendor of required repairs.

• Ensure electronic test equipment used in any operation is calibrated as required and maintain related records.

• Design and manufacture test fixtures to facilitate testing, troubleshooting or other processes.

• Take adequate precautions to protect and clean optical fibers during assembly, testing or repair of Tracker assemblies and/or sub-assemblies.

PHYSICAL REQUIREMENTS:

Frequent lifting of very lightweight materials, some lightweight lifting, and occasional lifting of average to heavy weight materials of over 60 lbs. Some bending and stooping, occasional pushing, pulling and climbing, and frequent sitting, standing, reaching, upper body and arm rotation. Occasional use of hazardous

chemicals.

TOOLS AND EQUIPMENT USED:

Hand and hand power tools, pallet jack, forklift, soldering iron, drill press, oscilloscope, multimeter, cleaning and assembly chemicals,

test and calibration fixtures, required safety devices, electrostatic discharge

equipment, computer and common related peripherals.

FARO has excellent benefits for you and your family. We not only care for our employees but also to their immediate family members. We believe in a balanced work-life and have developed programs and benefits plans to support that ethic, such as:

• A competitive paid time off bank and paid holidays

• Medical, dental, life and AD&D insurance plans

• Pre-tax flex spending accounts for medical and dependent care

• 401K with employer match

• Tuition reimbursement

• Training opportunities

• Wellness fairs

• Frequent lunch and learns to help educate employees about various issues affecting their lives

• Other employee events

Inclusive

At FARO, we are committed to encouraging different perspectives and ideas that foster innovation. We believe that we are strongest with a diverse team of employees. We want every FARO employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.

FARO is an equal opportunity employer and provides equal opportunities to all employees and applicants for employment. FARO is a government contractor and will take affirmative action as called for by applicable laws and Executive Orders.

Join us. Become part of a dynamic organization that values quality, leadership, teamwork, honesty, and openness as a way of life in conducting our business.

#LI-ONSITE