Service Technician

Farmer Brothers Company Indianapolis , IN 46218

Posted 2 weeks ago

Overview

Farmer Brothers has an excellent opportunity for a Service Technician to perform service and installation of coffee brewing and beverage equipment for a designated customer base. The technician is responsible for parts inventory, service call closure and specific documentation of work assignments and time.

Responsibilities

  • Performs scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations.

  • Technicians are required to participate in "On Call" service including after hours and weekend scheduled rotations.

  • Maintain spare part levels and reorders within replenishment guidelines.

  • Responsible for all documentation and activity verification required by the company including call closure procedure, completeness of invoice and signature of all required documents from the customer.

  • Participates in the forecasting and planning of equipment to meet demands based on sales input and plans.

  • Must follow all company safety mandates and policies.

Qualifications

  • Minimum of 3 years technical experience

  • High school diploma or GED equivalent

  • The ability to lift and carry products weighing up to 60lbs

  • Electrical and plumbing experience preferred

  • Good oral and written communication skills

  • Good customer service skills

  • Valid driver's license with clean driving record

  • Ability to problem solve equipment issues

The successful candidate will be required to complete a background check (including, but not limited to, employment verification, criminal history check and education verification), a pre-employment drug screen and DOT physical.


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Service Technician

Farmer Brothers Company