Farmer Brothers has an excellent opportunity for Future and Current openings for a Service Technician in all major cities in the USA, to perform service and installation of coffee brewing and beverage equipment for a designated customer base. The technician is responsible for parts inventory, service call closure and specific documentation of work assignments and time.
Performs scheduled and unscheduled service activities including emergency service calls, preventative maintenance, surveys and installations.
Technicians are required to participate in "On Call" service including after hours and weekend scheduled rotations.
Maintain spare part levels and reorders within replenishment guidelines.
Responsible for all documentation and activity verification required by the company including call closure procedure, completeness of invoice and signature of all required documents from the customer.
Participates in the forecasting and planning of equipment to meet demands based on sales input and plans.
Must follow all company safety mandates and policies.
Minimum of 3 years technical experience
High school diploma or GED equivalent
The ability to lift and carry products weighing up to 60lbs
Electrical and plumbing experience preferred
Good oral and written communication skills
Good customer service skills
Valid driver's license with clean driving record
Ability to problem solve equipment issues
7-4 M-F plus on call and weekend rotation
The successful candidate will be required to complete a background check (including, but not limited to, employment verification, criminal history check and education verification), a pre-employment drug screen and DOT physical.
Farmer Brothers Company