Service Technician

Job Details

Job Location: Wilmington, NC Field

• Wilmington, NC

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: Undisclosed

Travel Percentage: Up to 25%

Job Shift: Day/First Shift

Job Category: Skilled Labor & Trades

Description

Are you a Service Technician searching for new experiences? As a leading Trane independent office, Brady brings efficient, reliable, and secure building solutions throughout central and eastern North Carolina. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!

The Service Technician

• Level II role is responsible for the intermediate installation, maintenance, start-ups and repair of commercial HVAC systems including large unitary and chilled water systems, as well as utilizing safe work practices while providing professional customer service to assigned customer accounts.

Opportunities for relocation assistance to North Carolina.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following:

• Responsible for servicing products and equipment on assigned accounts to ensure customer satisfaction

• Performs timely preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers

• Perform repairs, overhauls, and start-ups of commercial HVAC systems

• Uses a variety of hand tools, following blueprints, wiring diagrams, piping schemes or engineering specifications, to diagnose and repair units

• Documents work by completing paperwork on each job daily and closing out jobs in a timely manner

• Determines parts to order for repairs and timeliness of need

• Prepare for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary

• Provide technical support and act as a resource for customers

• Knowledgeable with the products and services offered by Brady and effective in the sales of those products and services

• Inspect, maintain, and complete necessary repairs for all company provided materials including fleet vehicle, tools, equipment

• Maintain service uniform wear such as hats, shirts, pants, and shoes to ensure compliance with company dress code

• Ensure compliance with federal, state, and local laws, legal regulations, and recommended best practices

• Collaborate with all Associates to uphold the company's mission and values

WORK HOURS: Monday thru Friday, periodically on-call basis, overtime/weekends as required, some travel as required

BENEFITS & COMPENSATION:

• Competitive pay and bonus

• Affordable Medical, Dental and Vision plans

• Employer sponsored Short- and Long-term Disability

• Employer sponsored life insurance

• 401k with company match

• Paid Time Off

• Career growth & training opportunities

• Company vehicle

• Company provided tools, equipment, and uniform service

• Company credit card

PHYSICAL DEMANDS & ENVIRONMENTAL EXPOSURE:

The physical demands and environmental exposure described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.

The physical demands of the position include occasional sitting; frequent stooping, crouching, kneeling, balancing, and climbing; and constant standing, walking, reaching, and gripping. Material handling demands include lifting from floor level to overhead, with occasional lifting up to 115 lbs., frequent lifting up to 50 lbs., and constant lifting up to 25 lbs., placing the position in the Very Heavy Physical Demand Classification (PDC). Must be able to talk and hear in a loud environment. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This position requires working outdoors, in mechanical/equipment rooms and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The associate is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock (high voltage); and vibration. The associate is occasionally exposed to toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually loud.

Qualifications

SKILLS & QUALIFICATIONS:

• Associate's degree, certificate, or military training in Heating, Ventilation and Air Conditioning from an accredited institution

• 2+ years of commercial HVAC experience

• Proficiency with computer devices (including laptops, tablets, and smart phones) and working knowledge of Microsoft Office, Adobe Acrobat, and Apple iOS software

• Proficiency with applicable maintenance tools, connected login, and operational renderings

• Universal EPA certification

• Ability to pass drug screening

• Ability to prove US employment eligibility

• Must possess a valid driver's license

Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.