Service Technician- Bella Vista

BH Management Bella Vista , AR 72714

Posted 1 week ago

Service Technician

As a Service Technician, you're primarily responsible for assisting in overseeing the physical assets, general maintenance repairs, apartment make-readies, and preventive maintenance and construction or rehabilitation projects for the property.

Essential Job Functions:

  • Uses service request system to schedule and establish priorities with daily assistance from Community Manager and Service Supervisor.

  • Repairs/replaces any apartment material/maintenance requests within scope of management responsibility including but not limited to the following areas- HVAC, electrical, plumbing, carpentry, dry walling, interior and exterior structural, appliances, and apartment make-readies; including exterior grounds and common areas of the property.

  • Monitors the completion of service requests while limiting callbacks and ensuring customer satisfaction.

  • Complete understanding and working knowledge of the company's policies and procedures. Assisting with ensuring that established preventative maintenance programs are implemented, followed, and documented per BH program guidelines.

  • The ability to use independent judgement while dealing with moderate to high levels of stress due to meeting deadlines, reprioritizing activities.

  • Works with the office team and Maintenance supervisor completing move in/move out reports. Completing work per schedule, discussing as needed any major expense before acting. Reporting to Community Manager when completed units are read to show.

  • Assist with identification and correction of hazardous community conditions including daily touring of the property reporting any hazards to the Community Manager and Service Supervisor. May assist with repairing hazards.

  • Shares on-call responsibilities with the maintenance team; responding to resident requests within 24 hours and hazardous weather problems as soon as made aware of the situation.

  • Assist with inventory and ordering supplies, and may be responsible for pick-up of supplies as-needed.

Required Qualifications/Skills:
  • Six months to one-year general maintenance and safety experience

  • Demonstrated knowledge of building maintenance and repair and preventative maintenance programs, irrigation and pool systems, large and small appliance repair

  • Basic computer skills/knowledge required to perform job functions

  • Ability to work independently with minimal supervision

  • Excellent time management skills; ability to prioritize work functions

  • A positive, team-oriented attitude, and ability to work with a diverse group of people and customers

  • Required to provide own (industry specific) hand tools

  • A valid driver's license and/or reliable transportation required

  • Regular attendance, punctuality and dependability required

Desired Qualifications/Skills:
  • Six months to one-year general knowledge/experience with all major types of heating and air conditioning
  • HVAC certification or ability to obtain
  • EPA Certification in areas of Type II-
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Service Technician- Bella Vista

BH Management