Service Technician

Company: Maltz Sales Company

About Us

Maltz Sales Company has been a leader in the New England and New York area for providing quality equipment and service to the manufacturing industry. Maltz Sales Company represents some of the finest manufacturers and their products to the instrumentation, fluid handling, industrial control, municipalities, metal finishing and printed circuit board fields. We offer unmatched service to our customers through our expert staff. Our sales and customer service team are second to none. The demands of the industry provides us the incentive to give our customers their equipment information quickly, accurately and efficiently.

Maltz Sales Company sets itself apart from its competitors by having people on staff with extensive, technical expertise with the products they represent. This expertise is often used to answer a prospect's question or resolve a customer's problem, making it a key factor in the sales equation. Another hallmark of Maltz Sales is its management teams' ability to anticipate market trends and changes in customers' needs, and to remake the company to capitalize on those trends and stay aligned with customer requirements. This trait is best illustrated by how the company's product lines have grown and changed, and the new markets it has penetrated over the years.

Today, the best manufacturers of a range of process-related equipment - including pumps, instrumentation, filters, tanks, heating and cooling, and plating gear - trust the sales of their products in the critical New England market to Maltz Sales Company. The reason is Maltz Sales Company's integrity, professionalism, and the reliable results it delivers. These are some of the reason why Maltz Sales is frequently recognized as a top distributor by manufacturers.

Duties/Responsibilities:

• Ensures quality and consistency in processes by assessing, modifying, and/or calibrating equipment.

• Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make adjustments.

• Maintains inventory.

• Assists customers with tasks related to current equipment.

• Maintains inventories, documentation, and reports including those outlining procedures, batch records, inventory, productivity, changeover, and progress.

• Ensures compliance with health and safety laws, regulations, and best practices.

• Performs other duties as assigned.

Competencies

• Strong Mechanical and Problem-Solving Skills.

• Customer Service and Consultative Skills.

• General electrical knowledge.

• Instrumentation skills are a plus.

• TIG/MIG Welding skills are a plus.

• Plastic Welding skills are a plus.

• Metal or plastic fabrication skills are a plus.

• Strong work ethic with ability to work under minimal supervision.

• Excellent verbal and written communication skills, with proven ability to clearly communicate with engineering, technical support, sales, and management

• Thorough understanding of products and equipment used in manufacturing.

• Excellent organizational skills and attention to detail.

• Excellent time management skills, with proven ability to meet deadlines.

• Proficient with Microsoft Office Suite or related software

Required Education and Experience

• Associate degree, technical certification, or postsecondary certificate in related discipline preferred.

• Previous field experience equipment is highly desired.

• Previous work history of 2 to 3 years with a service-based organization preferred.

Required License and certifications

• Must have a valid, unexpired driver's license.

• Good driving record.

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Other details

• Pay Type Hourly

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• Foxborough, MA, USA