Service Technician

Company: Lewis System & Service

About Us:

Lewis Systems & Service, a leading provider specializing in air compressors, is hiring talented individuals to join their team. With a focus on delivering high-quality solutions, they offer comprehensive services including sales, installation, maintenance, repairs, and system upgrades. Join their team to make an impact in the air compressor industry, work with top manufacturers, and contribute to their commitment to customer satisfaction.

Summary

The Compressed Air and Vacuum Systems Service Technician serves as an ambassador for the company and is responsible for repairs and maintenance of compressed air and vacuum equipment residing on client property. Services are performed on-site and on-demand, to ensure complete customer satisfaction.

Responsibilities

• Perform daily equipment checks to diagnose and repair problems with compressed air and vacuum equipment before they occur

• Perform annual and semi-annual maintenance and testing on compressed air and vacuum systems

• Respond to emergency calls during normal operating hours and outside of normal operating hours

• Program and troubleshoot microprocessor and PLC-based equipment controls

• Resolve customer-initiated technical issues

• Work at customer sites

• Build and maintain client relationships

• Serve as a technical resource to customers

• Partner with company sales representatives and management to increase service and aftermarket business

• Travel to assist other company technicians, as needed

• Complete daily reports and maintenance checklists as required and send them to the customer and company admin team

Education and Experience

• 3 years of rotary screw air compressor experience (break-down and troubleshooting skills)

• High school diploma or equivalent

• Previous work history with a service-based organization

• Refrigeration experience is required

• Certifications (such as ASSE 6040) required

Knowledge, Skills, and Abilities:

• Ability to startup and troubleshoot compressed air and vacuum equipment

• Strong mechanical aptitude and problem-solving skills

• Good communication, customer service, and consultative skills

• Strong work ethic with ability to work under minimal supervision

• Reliable and punctual

• Ability to use computer and service software

#lewissystems

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No Agencies, Please

Other details

• Pay Type Hourly

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• Charlotte, NC, USA